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Question about SanDisk Sansa e250 MP3 Player

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Not working hey my sandisk mp3 player wont turn on at all and the computer doesnt recognize it is it frozen and what can i do to fix it?

Posted by Whitney VanDevender on

  • 1 more comment 
  • Anonymous Nov 18, 2007

    my mp3 player wont turn on and because whenever I try it lights up but thats all,I tried taking out the batteries I tried holding the menu botton but it wont work, please help me!

  • Anonymous Jan 12, 2008

    navy blue

  • Anonymous May 08, 2008

    I put it in my pocket and when I was walking to the bus stop it froze and it shut off and it won't turn back on and the computer won't read it. I tried pressin the menu button numerous times but nothing works. What can I do?

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1 Answer

Anonymous

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  • 155 Answers

If your player is frozen. Press and hold the menu button until it turns off and try to update the firmware of the player. And also it may be that the songs on your player is causing the problem try to format the player. How to update the firmware of the player please follow this steps. 1.Slide the hold switch for it to show the orange/red color. 2.Press and hold the record button and the menu button until it shows on the player screen Welcome to recovery mode. 3.Download and install the firmware update. 4.When the firmware update has been installed hooked the player to the computer and perform the update. Hope this helps. :D

Posted on Jul 22, 2007

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