I have just put in a new yellow cartridge and it doesn't seem to be working. all the other colours work. I have tried cleaning it and deep cleaning. I've even taking it out to see if something looks wrong. What can i do. How much does a new print head cost?
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no both are different Here are the list of cartridges u can use MP210 PG-30 Pigment Black PG-30 Pigment Black Ink Cartridge PG-40 BLACK CL-31 Color FINE Ink Cartridge CL-41 Color MP240 PG-210 Black Cartridge CL-211XL Color Cartridge CL-211 Color Cartridge PG-210 XL Black Cartridge
if the test page is printing black and colors fine then the problem is with the software. since u r saying that all the softwares are giving same results, i think that the black cartridge may be empty. is this cartridge is a refilled one or else it needs cleaning. try running cleaning cycles two or three times. but don't run more than that otherwise u will lose ink. if possible clean the nozzle part with a very very soft cloth very lightly with no force applying. do not do this every time other wise the head will be gone.
I have a similar machine ip5000. Currently have a problem getting the big one to print and have posted for a solution elsewhere. If I print withjust the small tank it does some black work i.e. type but it needs the other big tank to give full photo pictures.
If you are just looking to print typing try changing your font collour to a dark blue or other. This gets round the black problem but you will need the 2nd black cartridge for full colour work.
Cleaning cycles use ink. So it's no wonder it got worse, the ink level went down.
Are you 100% sure that the black cart is full? they can give a wrong reading on occasion. what makes you think its full?
Could be also that you need to replace the head- the part the cart fits into. generally they don't last more than 18 months.]
Another possibility is that the black is indeed full, but dry.
Put a wet sponge to the nozzle, see if it soaks up a decent amount of ink.