Im the other person i do have trouble and i know how to fix it for windows xp but this is professional there is a different start up screen its asking press ctrl-alt-del to begin the user name password log on to then a whole bunch of letters and numbers with like 5 different options im not good with computers.......then it says log on using dial up please help me bypass this....then i can take the password off
Hi, i will try and help.
Turn on the computer, as soon as you have pressed the on button press and hold F8. A list will come up. Choose safe mode. Then when it boots, in the username type administrator and the password will usually be blank, if this does not work try "admin". If there is a log on field showing then choose log on to this computer and do not choose dial up. Then press ok. The computer should log on. When it asks you if you want to continue working in safemode click yes. Then click start. Click control panel. Click user accounts. Click the password protected user account. Choose remove password. Then restart the computer and it should work normally.
Tell me if you need more help or if somthing goes wrong then you can take a picture of it and send it to [email protected] .
Thanks
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