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Cant turn off afterglow headset

The headset has become unpaired to the usb and fails to shutdown has no button response...i can reset the usb no problem but without being able to shut off the headset it does nothing.......is frozen somehow and only a week old??

Posted by jef gudachi on

  • Sucamarto
    Sucamarto Dec 29, 2012

    I have had an Afterglow Wireless Headset for a week now and all of a sudden it just lost connection and cant be turned On or Off anymore. I have tried reapiring without success as the headset just wont turn On or Off, it is like it is frozen. - Re-Pairng post -http://www.afterglowgaming.com/blog/609/... I am not happy as it is only 5 days old and already unusable.

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4 Answers

Dr. Henley

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First... It is a terrible design to fail to include a reset on the headset portion. Way to go pdp.

You can let the device battery run out and recharge or you can remove the right ear foam, remove three screws and access the battery. Unplug and re-plug the battery. Re-assemble the parts and its fixed without waiting 12 hours for the battery to die.

Posted on May 10, 2013

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Sucamarto

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Heres the response I got from PDP regarding this issue;


Hope this helps, I am draining now and hoping for the best.

Posted on Dec 30, 2012

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  • Sucamarto
    Sucamarto Dec 30, 2012

    I'm sorry to hear you are experiencing issues with your headset. From what you are describing, it sounds as if the headset has glitched/frozen in place and will not respond to various commands. This is a known but very uncommon issue. If you allow the headset to drain its charge completely on its own, the issue should be resolved on its own. Unfortunately there is no way to turn off the headset manually. Once the headset drains its batteries, plug in the USB charge cable and power on the headset and continue normal operation. If this does not solve the issue, you still have the receipt and are in the stores return policy, I would suggest an exchange of the item at the retailer you purchased it from. Unfortunately we only offer support to US and Canada residents.

  • jef gudachi Dec 30, 2012

    Yes draining battery fixed the problem.all good since then,,,,,,,cheers

  • Sucamarto
    Sucamarto Dec 31, 2012

    For me not so good, even after draining still no go, time to reutrn it for a replacement.

  • anthony Jun 01, 2013

    I removed the battery and did not fix the problem must return

  • Finn Linnell
    Finn Linnell Feb 11, 2014

    My one is frozen and flashing blue and i cant hear or talk :( ;(

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Spongebob Squarepants

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This is dumb! why would a headset be sold for 90 dollars and then it stops working! Mine stop working today while i was playing on my xbox 360! This product doesn't deserve to be sold anymore!

Posted on Apr 08, 2014

Michael Gellura

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Okay well i was playing call of duty and i tryed to mute my afterglows and it didn't work then i tryed to turn them off and now it will not turn off. How to fix this problem

Posted on Jun 18, 2013

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idonisking

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SOURCE: passkeys for afterglow headsets

Need a pass key lost my directions

Posted on Dec 19, 2011

Azrael SRL

  • 11800 Answers

SOURCE: I have been using the

This is not a software problem, it's a hardware one: the receiver from inside the headphones is not working properly either because the batteries have aged prematurely and no longer provide the necessary voltage or the audio amplifier has failed.
Unfortunately there is nothing you can do - the battery is not a customer replaceable element and if the amplifier has failed it cannot be replaced, at all - the headset is dead. You will have to contact Plantronics and find out if they will repair or replace it under the warranty rule. For that follow this

http://www.plantronics.com/us/support/replacement-service/

Posted on Apr 23, 2011

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1 Answer

I need to reset my bluetooth


You're not clear as to what your goal is however:

There is no reset for the headset, just re-pair/pair with your phone.

On your phone, unpair then go through the pairing solution for your phone.

Motorola usually you just need to scan for devices with your phone then hold down the button to turn on your headset until it enters the pairing mode.

Hope this helps,

The Tinker

Nov 30, 2013 | Motorola Radio Communications

1 Answer

Is it possible to pair my Plantronics audio 995 with a cell phone? After all it is blue tooth


unlikely as it seems to use blootooth technology but doesnt expose the passcode for the connection. see below.

How do I pair my headset to its USB adapter?


Procedure

Your headset and adapter are already factory pre-paired, and should automatically connect with each other. Should your headset and adapter become unpaired, you can initiate pairing manually. To Pair Your Headset and Adapter:
  1. Start with your headset powered off. Press and hold the power button for about 4 seconds, until the status light rapidly flashes blue. Release the button and set the headset aside.
  2. While the USB adapter is plugged into the computer, pinch the connect/pair button for about 4 seconds, until the status light rapidly flashes blue. Release the button.
  3. The headset and adapter will automatically attempt to pair. If the pairing is successful the status lights will glow solid blue; if unsuccessful, both headset and adapter will stay in pairing mode.
If the pairing was unsuccessful and you want to try to pair again, you must first take your headset and adapter out of pairing mode:
  1. Turn your headset off.
  2. Single press the connect/pair button on the adapter.
  3. Repeat the "To Pair Your Headset and Adapter" procedure, above.
If your headset and adapter are separated and lose their connection after being successfully paired, they will automatically reconnect when they come back into range of each other. If they remain out of range for more than 30 seconds, the headset will go into sleep mode, but will reconnect automatically with the adapter once it is back in range. If the headset is out of range for more than 15 minutes, it automatically shuts off.

Jun 11, 2012 | Plantronics AUDIO 995 WIRELESS HEADSET US

2 Answers

I just bought a new phone and want to use my old bluetooth,Do I unpair it from my old phone So I can pair it with my new phone?


You don't need to unpair it. Turn off the headset. Hold the power/call button to make it discoverable. Add it from your new phone. It usually uses pin 0000 or 1234.

Good luck!

Jun 13, 2011 | Jabra VBT185Z Bluetooth Headset

1 Answer

The phone says that no dvice can be found


it will be like the headset is paired with another phone previously. so you need to unpair that first.

turn on, turn off and turn on while holding the ON button along with the volume up button. it will blink and when the light will show up continuously, the unpairing is complete.
now search for the bluetooth from mobile and pair. i guess you know the password. ...... the default pasword for all headstes will be 0000 which you have to input from mobile when prompted

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1 Answer

Unpairing bluetooth headset without mobile???


You may be having compatibility issue instead of what you suspect may be wrong with both your phone and the Bluetooth headset your friend gave you.

Well, there is no such thing as a Bluetooth headset being permanently locked in to a phone.

As long as there is an open 'visible' Bluetooth connection option and there are devices in range ready to pair, the process to pair starts.

Whenever there are incompatibility issues, pairing two devices using Bluetooth becomes a hassle.

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I think you need to "unpair" the headset from the phone. Try turning off the bluetooth head set, and then deleting the headset from the list bluetooth devices on your cellphone. Then turn the head set back on, and once it discovers that it cannot connect to the cellphone, it will become "discoverable" again.

Jul 25, 2008 | Audio Players & Recorders

1 Answer

Pairing problem


As Quoted from Arfur - see bold print if you are having problems. You don't need to unpair the other phone, it will unpair itself.:

>Paraphrasing from the manual:
>1. Turn off headset.
>2. Press & hold the Multi-function button for 8 seconds, until >the lower half is lit up blue (not flashing).***THIS IS >IMPORTANT! KEEP HOLDING IT IN UNTIL IT STOPS >FLASHING! The whole thing will be lit up blue, but the lower >half will be brighter.
>3. Set your 'phone to discover bluetooth devices.
>4. Your 'phone will find the "Samsung WEP410" headset, & >ask if you want to pair with it. Confirm by pressing "Yes" or >"OK".
>5. Enter passkey or PIN "0000" (4 zeros), then "Yes" or "OK".

Jun 06, 2008 | Samsung WEP410 Bluetooth Headset Wireless...

1 Answer

Motorola H700 wont sync with my Palm Treo phone? When I first got it the phone and headset worked fine but I think i am missing a step when trying to sync. The phone is fully charged The headset if...


Did the headset become unpaired with he phone? If so make sure the boom is closed and Hold down the button on the side until it starts to blink then run the wizard

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