SanDisk Sansa e250 MP3 Player Logo
gough brown Posted on Jun 10, 2007
Answered by a Fixya Expert

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Where did all the memory go?

Windows Explorer says that there this 1.64Gig used out of the 2G. But all of the used space in the files and folders on the e250 (tmp; system; photo; music; record; playlists; pictures) only add up to 347Meg in total. This includes all hidden files and folders. This is when the device is in MSC mode; There do not appear to be any significantly sized files when I put it in MTP mode) So where has all that other 1Gig of space gone to? I would really appreciate any advice on this please.

  • gough brown Jun 10, 2007

    Thanks for the suggestion, however I had already tried that(sorry I should have said that in the original note).

    The defrag worked and the files were restructured, however there was no space reclaimed. The memory map after the defrag shows a block of memory used in the early sectors and a block used in the middle. Lots f white space, but Windows still shows the memory all used when I show properties. Thanks for trying. Any other suggestions would be appreciated.


  • gough brown Jun 11, 2007

    Thanks 24seven!

    You were right. The scandisk and defrag did work. It was my lack of system knowledge that got in the way of the complete solution!.

    Where did all the memory go?
    The scandisk/defrag created a folder called FOUND.000 and which contained dumps of the erroneous files that scandisk/defrag found.

    Why didn't I see this folder before?
    I couldn't see that FOUND.000 folder in Windows Explorer when I used the "open" option to view the folders in the sansa drive letter.
    But when I right clicked on the drive letter, and selected "open as Portable Media Device" I would see the FOUND.000 folder with all these files taking up the 1.3Gig of space.

    What was the fix?
    I have deleted that FOUND.000 folder using Windows Explorer and now I have the missing 1.3Gig of space back.

    Thank you 24seven. You are an mp3 saver!

    I'd also like to acknowledge "BigSam" who on March 3rd posted on another forum, a similar fix for the sandisk e260.



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  • Posted on Jun 10, 2007
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Try running Windows scandisk and then defrag on the Sandisk player.


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