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Question about Dell A940 All-In-One InkJet Printer

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No longer automatic from scan to PhotoEditor

I've never had a real problem with my A940 until lately. Among the glitches are that once an image has been scanned, it does not automatically open up in Dell PhotoEditor. If I manually open PhotoEditor, there is no image at all, but when I close that program, I'm asked if I want to save the image. If I say "yes", I can't find the phantom image anywhere. I have tried to tweak various features on the printer homepage, as well as double check defaults, but nothing seems to work. Anyone with the same prob?

Posted by Tracy Wynn on

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Anonymous

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Have you tried making sure the file association is correct. The file association may have been changed by another program and therefore it will not automatically open. You can select a file the dell has previously scanned and right click and under the file properties select a new file association with the opening program being the Dell Photo Editor program. Hope that helps.

Posted on Jun 25, 2007

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I am unable to send faxes or recieve faxes

Hi,

Please follow the steps given below to check wheather the error correction is turned off.

You need to disable "Error Correction," please follow the steps given below:
1. Press "Fax Mode."
2. Press "Menu."
3. Press "Up" or "Down" Arrow button repeatedly until "Ringing and Answering" is highlighted.
4. Press "Select."
5. Press "Up" or "Down" Arrow button repeatedly "Error Correction" is highlighted.
6. Press "Right arrow" or "Left arrow" button until "OFF" appears.
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Please follow the steps given below to recieve the fax:

1. From the control panel, press "Fax Mode."
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5. Press up or down arrow repeatedly until "Pick-Up On:" is highlighted.
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7. Press "Select."
If you want to set a schedule to turn "Auto Answer" "on" or "off:"
1. Press up or down arrow repeatedly until Auto Answer Scheduling is highlighted.
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If you wish to "Scan to OCR," choose a text program such as "MS Word," "WordPad," etc.
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3. To begin the scanning process, click "Scan Now."
4. To view the additional options, click "See More Scan Settings."
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5. To revert back to the normal All-in-One main page, click "Hide Extra Scan Settings."
6. Under "Display Advanced Scan Settings"; you can see change settings, which will affect the outcome of your scan.
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