Bluetooth mouse and keyboard are lagging on computer with big screen monitor

We have a conference room with a huge television/monitor for the computer in this room. The mouse and keyboard are not responding when used. We have changed the batteries, recalibrated connection with USB port antenna, moved USB antenna to back of the tower. Could the television/monitor be interfering with the blue tooth wireless mouse and keyboard? The tower is behind the monitor.

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Alan Palmer

Contributor 64 Answers
Posted on Oct 08, 2019

Alan Palmer

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Joined: Dec 13, 2012

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We had a similar problem with ours when connected via a KVM, response was very slow or laggy, resolved it our side by adding a USB extension cable and putting the USBport antenna off to one side away from the switch and screen, works fine now so could be interference.

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Anonymous

8637 Answers
Posted on Feb 17, 2009

SOURCE: Microsoft Wireless Notebook Optical Mouse Not Connecting

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Anonymous

20 Answers
Posted on May 19, 2009

SOURCE: receiver light is steady green. mouse won't light up. cursor won't move.

Why don't you try at the moment of placing a new battery to see if the small button that protrudes, where the receiver is located at the bottom of the mouse is pressed down. Without the receiver in place that **** on must be out for as long as the receiver is in the USB port.
Good luck!!!
Chawah.

Anonymous

1 Answer
Posted on Oct 01, 2009

SOURCE: Microsoft Wireless Notebook Optical Mouse Not Connecting

After reading on Microsoft about replacing the batteries, down loading drivers and "press the button on the receiver and the connect button the receiver" - I got frustrated and almost gave it flight. Then my wife stepped in and realized that there was a green reset button on the USB connector as well. (who knew?) SO.... you press the green light (which is a button) and release it.... should blink. Then go to THE MOUSE portion and press the connect button for 5 seconds or so.... and wala...... One mouse that plays again! This ones gonna cost me! :) I hope this one works for ya!

Anonymous

1 Answer
Posted on Oct 17, 2009

SOURCE: I have a new microsoft wireless mobile mouse 3000 blue

you have to hit the connect button on the bottom of the usb then it will blink when its blinking hit the connect button on the bottom of the mouse

Anonymous

1 Answer
Posted on Mar 09, 2010

SOURCE: My Microsoft Bluetooth Mouse will not stay connected to my system

1. Go to Start->Run and type in "services.msc" and click OK
2. Find "Bluetooth Support Service" in the list of services and double click to open the properties window
3. Click on the "Log On" tab and select "Local System Account" for "Log on as:"
4. Click Apply and OK
5. Right click on "Bluetooth Support Service" and select stop then right click on "Bluetooth Support Service" again and select start
6. You may need to reconnect your bluetooth devices; everything should be working now.

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