I've had my Sub Zero for about 6 years & I havent had any problems...UNTIL NOW. :o(
The unit is built into an island in the center of my kitchen. I noticed recently that the countertop was above the Sub Zero extremely hot so I cleaned the vent.
About a week later, an unbelievably loud running noise started coming from the Sub Zero. Not good. When you open the drawer, t sounds like a broken fan noise.
Do you have any idea as to what the problem might be & is this expensive to replace?
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Jai, If the ice is still frozen after any time the temp is below 32. But thats not cold enough as you know. Target temp in such a freezer is between +10 to 0 F inwhich ice cream is good and firm. BTW many restaurants and food pro's set and judge the freezer temp by the firmness of ice cream! A twelve year old Sub Z should not be having such problems and causes could be numerous. Lets talk about what you can do. This is a built in unit correct? Ok, get your step ladder and remove the cover above the doors and look for a dirty coil, a failed fan, or both. If the coil is dirty enough to restrict air flow or fan not blowing this IS a problem! One that will cause such problems and is my bet to whats going on.
Usually a bad thermostat, but it can be a freon system problem, or a problem with your evaporator fan motor. These are problems that a good Sub Zero technician needs to repair, especially if you have a system problem, since a system problem is under a 6 to 12 year warrantee. Make sure that the company you call is a Sub-Zero warrantee company. Good Luck, Appliance Specialists
You do have a leak and it will be in the evaporator. So call a factory authorized company and have it replaced.The warranty of a Sub Zero sealed system is full parts and labor for years 1-5 and parts only in year 6-12. Sub Zero expects a lot of their service companies so it behooves you to call one. To find an authorized company go to http://www.subzero.com/locator/locator.aspx?type=0&zip= or call 800-222-7820
if it is coming from under your unit is it most likely the water inlet valve for the icemaker check that and let me know you will have to remve the 2 screw on the kick plate to get to it,it should be on the left side