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Error after reloading color ink

Getting error 1102 after reloading color ink. Says to remove tape, which I already have. I checked and gentally cleaned both with just a dry soft cloth. There are no obstructions. Also doesn't show ink level for color ink. When do an alignment test there is no color and it fails the alignment. This has happened on two ink cartridges that are Lexmark cartridges.

Posted by janeen carmichael on

  • MLA172 May 22, 2008

    For no reason the printer started to show error 1102. It shows that the black cartridge might be the problem.I have disconnected the power supply, taken the cartridges out and cleaned them, put them back and turned on the printer, but still error 1102.
    (Dell 944)


  • Anonymous Sep 07, 2008

    I have the same problem, however it does show me the ink level is full. It will not pass the alignment test. prints about 2 lines and leaves off about 3, over and over. I gotten 2 new cartridges and they both do the same thing. They're brand new so I know they're not dirty.



    Bonnie

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Anonymous

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Remover Black and color cartridges. Place small paper towel to protect ink outlet on bottom of printer. Use WD-40 spray on copper surfaces,both sides(Blk& Color). Dry surfaces with paper towel. remove small towel placed in bottom . Reinstall both cartridges. This cleared my 1102 error. Die Rote Baron!

Posted on Feb 04, 2009

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  • 62 Answers

Try re-installing the printer freshly with the driver .

Posted on Jun 10, 2007

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Related Questions:

0helpful
1answer

I keep getting a cartridge error message. I have replace the ink cartridges but still have the error.

Are you using Dell Series 11 ink cartridges?

Open the printer with the power on and remove the Dell Series 11 black ink cartridge and make sure the tape is off the cartridge, then reseat the cartridge back in. Now do the same for the Dell Series 11 color cartridge. Now when you close the printer, it should print an alignment page. Any error messages?

Black = Black side(left side) Color = Color side(right side)

Photo = Black side(left side) Color = Color side(right side)

Dell Series 11 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 11 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It possible to get a Dell Series 11 Cartridge with a bad sensor. Take back to place of purchase for a replacement.


Rick
0helpful
1answer

I keep getting an error to remove and check color cartridge. I removed it and found a glob of ink. I tried to remove it and pulled up the top layer of a felt pad. I still have the error. What do I do? ...

CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 3: Copper electrical contacts and ink nozzlesc00211537.gif 1 - Copper electrical contacts 2 - Ink nozzles
  1. Check the copper electrical contacts for debris. If any debris is evident, proceed to "Step two: Clean the cartridge and carriage contacts."
  2. Make sure that the clear nozzle protective tape has been removed. Figure 4: Remove the clear nozzle protective tapec00211538.gif 1 - The clear nozzle protective tape CAUTION: Do not try to remove the copper electrical strip.


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0helpful
1answer

Error Code 1102 on Lexmark P6350 Printer

Hi, it seems that it's a cartridge problem. That's the most probable reason why you're getting that error code. Try this out.
1. Remove cartridges.
2. Unplug printer from power outlet.
3. Then, plug printer back in power outlet after 10-15 seconds.
4. Reinsert cartridges.
If error still appears, redo steps 1, 2 and 3. Then, insert black cartridge first. If error appears, replace black cartridge. If not, insert color cartridge, if error appears, replace color cartridge. Hope this helps.

3helpful
1answer

We have a Dell 944 showing Error 1102 consult user guide...cannot find the user guide. We just replaced color ink cartridge with a re-processed one ordered online. Please advise...many thanks!.

Hi there
Dell Printer 944 error message 1102
Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message

Why does my Dell ink cartridge level still show up as "low ink" after refilling them?
Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not
be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always
report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message.

Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems.
This post is in no way a validation of refilling ink cartridges.

Why my printer is reporting “low ink" after using refilled/remanufactured ink cartridges?
Most ink cartridges have sensors that report the ink level. The “Low Ink” is usually the last sensor (fuse) before
running out of ink.

Since the sensors are fuses that open when the ink level drops, they cannot be reset. If you are using refill or
remanufactured ink cartridges, the best thing to do is to disable “ink alerts” on the printer’s software so you don’t keep
getting “low ink” messages.

To disable “Ink Alerts” on Dell inkjet printers:
1. Open the Dell printer software (All-In One Center, Tool Box, etc)
2. Go to Settings
3. Advanced
4. More Options
5. In the “Appearance Mode, window, check “Never display the Printing Status window” and “Display the low
ink alert only when the cartridges are almost empty.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
3helpful
1answer

I have a dell printer with a error code 1102...how do I solve this?

error code 1102
Hi there
Your error message is coming from the Dell Series 5 ink Cartridge. To reset the error message, unplug the printer from the wall. Now remove the power brick from the back of the printer. Wait 60 seconds and then plug everything back in. This usually resets any error messages on the printer. Make sure the Dell Series 5 ink cartridges are intalled correctly by removing them and re-seating them .
Black in left or black side, color in right side or color side

If using a photo cartridge...

Photo cartridge in the black side(left) and color in the color side(right)
Dell Series 5 ink cartridges have a sensor in them that cannot be reset

It is also possible to get a new ink cartridge with a bad sensor. Please take it to the place of purchase for a refund or a replacement one.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
0helpful
1answer

Lexmark x7170 printer cartridge error

Remove the color ink cartridge and double check that the plastic tape, which you removed from the cartridge is completely removed. I've noticed that sometimes a small piece of the protective tape tears and stay stuck on the cartridge causing the printer to give a false error. When replacing the cartridge be sure its fully inserted into the color cartridge holder and the locking mechanism locks securely.
2helpful
1answer

Getting

Hi there
Your error message is coming from the Dell Series 5 ink Cartridge. To reset the error message, unplug the printer from the wall. Now remove the power brick from the back of the printer. Wait 60 seconds and then plug everything back in. This usually resets any error messages on the printer. Make sure the Dell Series 5 ink cartridges are intalled correctly by removing them and re-seating them .
Black in left or black side, color in right side or color side

If using a photo cartridge...

Photo cartridge in the black side(left) and color in the color side(right)
Dell Series 5 ink cartridges have a sensor in them that cannot be reset

It is also possible to get a new ink cartridge with a bad sensor. Please take it to the place of purchase for a refund or a replacement one.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
4helpful
1answer

Dell 944 error message 1102 after fitting new DellBlack Cartridge

hi there,

you can try these steps:

try to remove the new black cartridge. get a clean cloth. gently wipe the copper strip of the cartridge. unplug the power cable of the printer. gently wipe the contacts of the black cartridge carrier (where you put the black cartridge in). close the carrier, plug the power cable back in. install the black cartridge. then check for the error code.
if you still have same error code, try the old cartridge.
if the old cartridge still works, you need to contact dell for the replacement of the black cartridge (if you purchase the black cartridge from dell)
if the old cartridge is also giving same error. try the steps on the color cartridge as well, it might be with the color cartridge error.
or both.
worst case scenario the contacts on the printer carrier might be broken already.
but in this kind of situation. 98% it's the cartridge that's causing the issue.

have a great day :)
1helpful
4answers

What is Error Code 1102

If you get errors after refilling and then you clear the error! And you still get errors occuring then this is a problem with the cartridge.
1)The cartridges printhead may have burned out if it was run dry. (new cartridge is required)
2) No ink is coming out of the port hole! Try dabbing the bottom of the cartridge on tissue. Ink should appear if not then use tissue with Isopropyl alcohol and blot lightly until ink apppears.
3) If not ink appears then you may have an air bubble blocking the flow of the ink. wrap cartridge tightly in plastic wrap holing in an up right position whip downwards this will force air to the top of the cartridge and open the port on the bottom. Remove wrap and try it out.
4) If the cartridge sat empty for a period of time before refilling you are wasting your time. The ink is probably sitting at the top of the cartridge and can not migrate to the bottom, in this case it may have burned out.

In refilling of Lexmark cartridges:
Refill often and do not allow them to run dry. Running them while there is not ink in the cartridge burns the print head out and the cartridge will not work and you will get an error.
By refilling often the cartridge stays in good condition, you do not run out of ink during a print job, and the cartridge will have a prolonged life span.
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