I can not access my mp3 player . can i reformat my player?
One day my battery died on my player and when I put in a new battery then turned it on all files was erased . Now , I am trying to download more music into my player but, it is not allowing me too. When I plug it in and try to , it is giving me a reading that says ,( f:/is not accessible. The request can not be preformed because of an I/O device error. ). I do not know what this means. Is there a resolution to this problem I am having . If so , how can I fix it? What do i need to fix it ?
Re: I can not access my mp3 player . can i reformat my...
I had exact same problem. Here is the solution that worked for me. It's not the memory that got toasted, rather it is firmware. So problem can be fixed by re-flashing the firmware. Here are the steps.
1. download "IMP-90 Installation CD" from following location
I found it at following location:
2. Install that on to your computer.
3. Connect your IMP-90 mp3 player through supplied USB cable.
4. Run the newly installed program "SigmaTel MCSN Audio Player -> Firmware Download"
5. It will show current firmware installed on your mp3 player and the upgrade version. Simply click on Start and wat for couple of minutes (until it says complete at the bottom).
6. Then check the box "Format Data Area" and click on Start again.
That's it your dead MP3 player will come back to life. Goodluck.
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Sorry, there is no reset button. If the battery is charged and there's music loaded on it, but it won't play, it's probably wrecked. Perhaps try reformatting it as a drive -- it may solve the problem or it may brick it.
I previously had an even cheaper device that used the same chipset, and it just died one day. The battery is still good, and it works as a flash drive, but it refuses to play music. Perhaps your device died in the same way(?)
use the setup driver disc, then search through it for a program with a rocket ship icon. open it, and select firmware upgrade.
plug your mp3 player in.
select the newest firmware upgrade.
select upgrade and your firmware will be upgraded
it should be fixed now
i've had that same problem, i called the tech number and they emailed me some program to download. It fixes the problem but the problem doesn't go away. It still happens and i have to hook up the USB and use the program to fix it. Which can be a pain in the ass, all in all, this product is not worth it. I shouldn't have to "repair" something every time i want to use it. And it turns out mp3 players only have a 15 day return policy at Walmart. Which would have been nice to know since on day 16 it crapped the bed. *sigh* lesson learned.
If you manage somehow to access your player through the computer, run a firmware upgrade. Get the firmware + instructions here - http://www.sandisk.com/Retail/Default.aspx?CatID=1301
Take care to follow the instructions.