Question about Compaq Laptop / Notebook Video-336970-001 (336970001) CD-ROM Drive
I have compaq v3000(3225 au) model notebook my mistake it felt down from my hand , after that i could not access my cd/dvd drive and even there is no icon in my computer my o/s is windows vista. 10x monik chauhan
Please check on the bios whether the drive is shown.(press del button, to get into bios(before booting on to OS))If the drive is not shown on bios it means that there is no problem with the OS. Are you able to open the drives tray? if not, it means that its power cord might have been detached. Else the ribbon cable might have been detached. Open the laptop and fix it throughly. If you have any doubts regarding this please mail me "[email protected]". Surely i will assist u.. Please rank me.. ShaC
Posted on Aug 02, 2007
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Posted on Jan 02, 2017
Tips for a great answer:
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps you
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