No TV Guide On Screen and no clock adjustment
I have two Panasonic DMR-EH50s and one DMR-E85H. I also have a Sony
DHG-HDD250 which also uses TVGOS, but it is a HD recorder (that means
full DIGITAL capabilities, including the TVGOS ) My TVGOS went out in
the middle of April. I messed around on the support sites for about
two weeks and found little real info.
The bottom line: I live in Madison, WI & have Charter
Cable. None of my DVRs were receiving the TVGOS. Charter was not
processing and/or transmitting the TVGOS properly (doesn't really
matter the DVRs couldn't receive them), so I called them up, got to
their "Level 3 Technical Support" and explained to them that I could
not receive the TVGOS digitally or analog (converted digital) on any of
my DVRs. They called me back a week later and told me to try it
So, all you need to do (if your local Cable Company is sending it properly):
WARNING - All SCHEDULED programs that you have previously scheduled by
using the TVGOS will be deleted (NOTE: not the programs that are
already recorded on your hard drive, they will NOT be deleted)
Turn the unit off.
Press the up channel & down channel (on the box, not on your remote
control) at the same time & hold them for at least 10 seconds.
This will reset the entire TVGOS system back to the default settings
that were present when you first plugged in your DVR. This erases all
previous info that your DVR had about what station it used to get the
signal from and forces it to scan all the channels looking for the new
channel. This is the only way to force this to occur.
When you turn on the unit, it will run you through the setup like it
did when you plugged it in for the first time. Enter your zip code,
etc. and when you are done, turn it off & leave it off overnight.
If your TVGOS has the Station Grid but no listings, be patient, TVGO
updates its own firmware on your DVR automatically, and that may be all
that happens the first night. It should start updating the listings the following night.
If it found the station grid, this is a great sign!!!! This means that
your cable company is working on it!!!! It took my local Cable Company
about 7 or 8 days to get it working properly, but now my 3 Panasonics
and my HD Sony are all receiving full listings!!!!
If you are still getting nothing, complain to your LOCAL Cable
Company. It is up to them to ensure that the signal is converted to
analog & sent out over cable.