Creative Zen won't turn on

My player won't turn on. It will turn on when I plug it to the adapter. (the battery sign doesn't show up). When I unplug it, the player shuts down after five seconds. I've replaced the battery, and tried to upgrade the firmware , but nothing seems to work. Please Help.

Angellovell Mar 14, 2008

I have just recieved my creative zen and just loaded my songs, it says on the computer that it has a full battery but when I unplug it from the computer I don't even get a light. I have tried the reset button and holding the button for thirty seconds while it is plugged in and both have yielded no results. I have not used this thing one time yet!
darryl brian Sep 30, 2011

what do i do if my zen wont turn on?please help

1 Answer

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883 Answers

Polish the battery contacts (including inside unit) with a pencil eraser.

Posted on Jun 09, 2007

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