I used the Database Refresh option on my 6GB H10 and it has been stuck there even after about four days. I've tried letting the power run out, resetting it by removing the battery, and connecting it to my computer. It will turn off when I leave it alone but whenever I turn it back on it will still show the message "System Initializing" along with the moving clock icon.
Can anyone please offer any assistance. Thank you.
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Try to refresh database. It's probably already deleted. It happened to me too, there were some files that weren't invisible for computer but were visible for the device. If you refresh it, it will show the same computer does. (That option is made for such cases, your database is damaged/corrupted.)
When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.
If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.
Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.
If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
Ok , sorry it took me until now to answer , this is a very simple procedure and I promise it will fix your Iriver! All you have to do is go to main menu , scroll down to settings . Then go to additional settings and at the very bottom select " Database Refresh " . This will fully reboot your irvier H10 , and will flush anything harming your mp3 device .
Hope this helped :)
I had this problem at first too. the only thing you have to do after it's done syncing disconnect it and turn it on. then afterward go through the options till you find database refresh and wait for it to refresh and all your new music should be in it.
okay heres the deal. ive had the same problem and i realized that u have to have windows media player running in order for windows to pick up the device. it will ask u to synce the device with ur comp and then ur good to go. kind of dumb that u have to have an app running in order to get it to work but thats microsoft for ya.
Just to let everyone know I have the H10 6Gb player and the reason your having problems getting the H10 to work with Vista is because it isn't supported by Vista at all even with updating your firmware...
I have done this. my iriver is almost full i have the 20gb, when the you do the database refresh, it just takes a really long time. mine takes about 2 hours to finish, once you see the clock on database refresh you cant do anything but wait till its finished.
Have you tired doing a "Database Refresh". It's located on the main screen under "Settings". Go to Database Refresh and check "Yes". How much music you have on your player will determine how long the refresh will take. If that doesn't work possibly run the Firmware Updater from iRivers' web site and only update the database, do not do a complete "Recovery" or all of your music will be erased as that choice reformats your hard drive. Only choose "Update Firmware" Regards, John H.