Philips HDD1630 MP3 Player Logo
Andy Rohrbacher Posted on Jun 09, 2007
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My philips 30gb gogear mp3 player wont work

When i go to turn my mp3 player on it shows a yellow triangle and says connect to your copmputer and when i do nothing happens it just goes to the screen where it says there is a connection on the mp3 player but on my computer it shows up like something like usb mass device or something like that. The cord has connected in the past. i use windows XP And the cable came with the unit

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  • Posted on Dec 02, 2007
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You might also consider using Windows Media Player to sync songs to it. Merely copying files to the drive often works too but occasionally it hiccups (since Phillips only "officially" supports using WMP) and you might have to reformat the device.

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  • Posted on Jun 09, 2007
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Ok...you are almost there... now go to "My Computer" icon and click it and then find your new drive letter associated with MP3 player. (if you hover it, it should show the 6 Gbytes..or slightly less..of storage available). Click it and you can see the contents of the MP3. Use Mouse drag and drop from there to add songs.

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I have the 30gb gogear mp3 player and while I was syncing it it malfunctioned...now my computer says it doe'snt recognize it and that it malfunctioned and it's screen shows that it is connected to the...

Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch.
If it will still not start as it should, repeat the reset, and as soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.
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Windows Media Player 10 is the software that you need to use. Windows Media Player 11 will cause problems for the GoGear HDD series.
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If it doesn't work when unplugged and fully charged, that problem is not going to go away. You can do the Repair in Philips Device Manager, but it will erase all of your songs and it probably will not work. The problem is, Philips is all out of these players, and they no longer make any 30GB models - 8GB is the max.
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go to Start -> Control Panel --> system --> hardware --> Device Manager - and find the yellow or red exclamation mark under Universal Serial bus Controllers; right click and update driver

if that still does not work, or no yellow exclamation is present, then runa Repair in Philips Device Manager

dreaming - your GoGear will absolutely support songs from Limewire if they are in mp3 format; if the songs do not show up in Windows Media Player, there is a chance that the computer does not recognize your Gogear:

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
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My Phillips GoGear 30GB wont turn on

omg mine did the same thing. such a rip off :(
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My philips 30gb wont play my songs!!!

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
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2answers

Please connect to pc

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor
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