Fridge and freezer not cold and frozen up

Separate thermostat for fridge and freezer

The is normally a duct between fridge and freezer which can over ice can take 3or 4 days to defrost with both doors open and unplugged.

first off what kind of frige and model number,the freezer feeds the fridge so no cold air is being blown into the fridge section from the freezer,open the freezer door,if you don't hear the fan blowing you could have a bad evap fan motor,put your hand on the back wall of the freezer,if there's ice or like snow on it you have a defrost problem,bad defrost thermostat,heater,timer or board depending on the machine,this is why i need the model number,also on some machines there is a damper that opens and closes to let the cold air into fridge section or the door was left open and the air vents are froze up,most common on bottom mount freezers,look at the freezer ceiling and packages,if you see frozen water droplets on the ceiling or packages it's a sure sign the door was left open.hope this helps.

It's possible the unit is not working correctly as it expects the air temperature to be around 18 degrees centigrade. If too cold, they can go into a defrost cycle.

If your food is not cold enough - but your room is frozen - can you pack your freezer items in snow? Alternatively, move the unit to a warmer area.

Sounds strange - but modern units don't work well in the cold !

My freezer is working but my freige is not working what should I do

Your tech doesn't have the issue completely fixed. You have a defrost issue and defrosting manually is just the start to resolving your issue. You have to diagnose why it fails to defrost. You have a heater, control thermostat,frost sensor, etc. to check for a failure after defrosting it. Get someone that knows how to complete the job right!

I’m happy to assist further over the phone at https://www.6ya.com/expert/david_dc2f9e0a44104720

make sure the damper vent door located between the freezer and refrige compartments is opening and letting in cold air from the freezer,if they ice up they can stick shut and not allow air flow,this door is behind a plastic grille an a hair dryer works great to defrost them

The baffle that opens to allow cooling into the refrigerator may be blocked, broken or mis wired. These units work by just cooling the freezer and then blowing some cold air into the refrigerator whenever the fridge thermostat calls for it. The fridge's thermostat is trying to cool the refrigerator but something is preventing the cool air from getting to the refrigeration part, that's why it's freezing up the freezer

YOUR DEFROST TIMER MAY BE BAD OR THE HEATERS ARE BAD. WHAT HAPPENS IS THE EVAPORATOR IS FROZE OVER WITH ICE AND CAN'T TRANSFER THE COLD . UNPLUG THE FRIDGE FOR A FEW HOURS (HAVE RAGS AND MOP READY) AND IT WILL WORK AGAIN TEMPORALLY . THE LESS YOU OPEN THE DOORS THE LONGER IT WILL LAST.. BACK IN THE DAY IT WAS CALLED DEFROSTING THE FRIDGE AND WAS DONE ONCE A MONTH OR SO

It is either a problem with your defrost cycle, or timer, or it is the damper, for some reason froze in position. Hope this helps