Question about SanDisk Sansa e250 MP3 Player

My video isn't syncing up right...Help?

Okay, so I have a video I'm trying to put on my Sansa. It plays correctly, there's no problem with the sound. The only problem is, the song is going quicker than the video is. It's not synced correctly at all. It's very frustrating because I love this video and I know it's not synced right. It'll play though the whole thing, but when the singer's mouth is moving on the video, there won't be any words because the song is farther ahead than the video. Please please PLEASE help.

2 Answers

Anonymous

I have the same problem with my e280r. Ive noticed the problem only occures on videos that were orginally .AVI's. Any other file type works correctly. I'm trying to figure out the solution myself. Ill try the firmware update and go from there.

Posted on Jun 18, 2007

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7 Answers

Have you tried other video's and do they do the same thing if not it could just be that file, Also check for new firmware updates. http://www.sandisk.com/Retail/Default.aspx?CatID=1238

Posted on Jun 09, 2007

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Note: Music that was transferred to the player in "MSC" (Mass Storage Class) mode will not be accessible once the player is put into MTP mode.

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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
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-----
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or
http://www.sandisk.com/DriverDownload/driverList.asp
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