Canon PC-795 Copier Logo

Related Topics:

Question about Canon PC-795 Copier

1 Answer

Hp Digtal Color 610 printer

I am getting an error of; "SCANNER FAILURE". I have tried cleaning the scanner assembly, however the error still returns. I can make copies,however if the copier sits for more than 5 minutes, I get this error. Thank you for any assistance, Jesse J. Aguilar

Posted by Jesse J. Aguilar on

Ad

1 Answer

Anonymous

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 62 Answers

This is the scanner unit inside the printer, needs to be replaced.HP's weakness with Multifunction machines.

Posted on Jun 10, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do you replace the scanner cover oh the hp fax machine model 920

HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller.

2. Defective laser scanner assembly.

HP LASER PRINTERS 2P, 2P+, 3P
1. Bad scanner motor.

2. bad dc controller.

HP LASER PRINTERS 3SI, 4SI, 4V
1. Faulty cable assembly.

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller.

HP LASER PRINTERS 4, 4+, 5
1. Faulty laser scanner cable.

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI
1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100
1. Temporary error. scanner rotation error.

2. Replace contact image sensor.

4. Replace laser scanner.

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS 1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller
HP LASER PRINTER 4500, 4550
1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.
HP LASER PRINTER 8500, 8550
1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000
1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller.
0helpful
1answer

5120 code error

Any of these error codes (51.20 51.21 51.22 51.23) points to a failure with one of the laser scanner assemblies on the HP Color LaserJet 4610 an 4650 series. To solve these error codes, replace the corresponding laser scanner. Sometimes when the laser scanner fails you will also hear loud noises (often higher-pitched noises like screeching sounds); the noises can be another sign that the laser scanner needs replacing.
laserscanner4600_small.jpg

51.XY
PRINTER ERROR
For help press
alternates with
51.XY
PRINTER ERROR
A printer error has occurred.
X Description
1 beam detect error
2 laser error
Y Description
0 no color / black
1 Press to continue.
2 Turn the printer off and then on.
3 Reseat the connectors between the
laser/scanner and DC controller PCA
(J1009 - J1012).
4 Replace the defective laser/scanner
assembly. Calibrate the printer after
replacing the laser/scanner.
2helpful
1answer

Hp m1522nf: Keep getting scanner error5. Don't use the scanner but not I can't copy with this error.

Hello !
I worked with those printer for 2 years...
This scanner error 5 you are getting is hardware failure on the scanner assembly
I would recommend you to try updating the firmware to the latest version, but most of the time its not going to work.
Now heres the best solution:
If the printer its under warranty (1 year after purchase date) just call hp tech support and you can get a replacement for $69 US dolars
its better than buying the scanner assembly
If the printer its out of the 1 year warranty, theres a service note for this specific issue that will extend your warranty 1 more year, that means 2 years warranty if the problem is a scanner error 5

Hp tech support phone number is 1 800 334 51 44

If you have any other question just contact me at :

[email protected]
4helpful
1answer

Error code: "Scanner failure"

Hi
if your 7130 is showing "scanner failure," try resetting the date/time


If that fails, then your trouble's the motherboard, not the scanner assembly

I suggest you to get help from hp to replace the mother board of scanner



If this helps you please do a vote



0helpful
1answer
1helpful
2answers

Scanner 5 Error Printer in shop but unable to get new parts

The solutions for this are posted elsewhere on this site, look for "Scanner Error 5". Basically, it's one of several things that can be cleaned or adjusted without having to replace the entire scanner head. If it does need parts they should return the printer to you until the parts are available. This error does not prevent you from printing. Even though the printer shows the error message and tells you to cycle the power, you don't need to. It will still print with this error. Find a repair shop with someone who knows what they are doing, or get a #10 Torx screw driver and fix it yourself.

Read the other thread. Could be dirty mirrors, dirty or crooked film sensor strip, or bad light bulb, all of which can be easily repaired.

0helpful
1answer

Scanner failure message

dont worry
just install it in ur pc and just setup all setting to its default
4helpful
5answers

52 scanner error

HP LASER PRINTER ERROR CODE 52 – INCORRECT SCANNER SPEED ERROR


HP LASER PRINTERS 2, 2D, 3, 3D

1. Defective cable laser scanner to dc controller. 

2. Defective laser scanner assembly. 

HP LASER PRINTERS 2P, 2P+, 3P 

1. Bad scanner motor. 

2. bad dc controller. 

HP LASER PRINTERS 3SI, 4SI, 4V

1. Faulty cable assembly. 

2. Scanner motor problem.

3. Defective laser scanner assembly.

4. Defective dc controller. 

HP LASER PRINTERS 4, 4+, 5 

1. Faulty laser scanner cable. 

2. Defective laser scanner assembly.

HP LASER PRINTERS 4L, 4P, 5P, 5L, 5SI 

1. Temporary error. Scanner startup failure.

2. Improperly fitted scanning assembly.

3. Scanner cable problem.

4. Defective laser scanner assembly.

5. Defective dc controller board.

HP LASER PRINTERS 1200, 2200, 3100 FAX, 3200 FAX, 4100

1. Temporary error. scanner rotation error.

2. Replace contact image sensor. 

4. Replace laser scanner. 

5. Replace cables to laser scanner and engine board
HP LASER PRINTERS  1100, 2100, 4000, 4050, 8000
1. Scanner start up error
2. Replace scanner cable to the D.C. controller and back to scanner. Or replace scanner cable from engine board to scanner ***'y.
3. Replace scanner ***'y.
4. Replace the engine board.
5. Replace the D.C. controller only on the 8000.
HP LASER PRINTER 2300 ERROR 52.X
1. A temporary scanner start up error.
2. This can also be the shutter tab on the print cartridge. Replace the toner cartridge.
3. Replace the scanner ***'y.
4. Replace the engine board.
HP LASER PRINTERS 4200, 4300 ERROR 52.XX
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
HP COLOR LASER PRINTER 4600, 5500 ERROR 52.XK, 52.XC, 52.XM, 52.XY
1. Error code K - No Black Color.
2. Error code C - No Cyan Color
3. Error code M - No Magenta color
4. Error code Y - No Yellow color
5. Replace laser scanner ***'y
6. Replace the D.C. controller ***'y
HP LASER PRINTERS 5000, 5100
1. Printer scanner speed error has occurred.
2. Replace laser scanner ***'y
3. Replace the D.C. controller ***'y
4. Replace cable ***'y from scanner to D.C. controller.
HP LASER PRINTERS 8100, 8150
1.Laser scanner error/start up/rotation error
2.Replace laser scanner ***'y.
3.Replace D.C. controller board.
4.Replace cable ***'y from scanner to D.C. controller

HP LASER PRINTER 4500, 4550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner. 
3. Replace D.C. controller ***'y
HP COLOR LASER PRINTERS 4600, 5500
1.Laser scanner error/start up/rotation error.
2.Take the toners out and reseat them, or replace them
3. Replace laser scanner ***'y
4. Replace D.C controller board.

HP LASER PRINTER 8500, 8550

1. Temporary error. Laser scanner error/start up/rotation error

2. Replace laser scanner motor.
3. Replace D.C. controller ***'y

HP LASER PRINTER 9000 

1. Temporary laser scanner error/start up/rotation error

2. Replace laser scanner.
3. Replace upper cable guide assembly.
4. Replace DC controller. 
0helpful
1answer

Scanner error

sounds like a bad power supply or hvt, have it checked out, can be dangerous
0helpful
1answer

HP Digtal Color 610 copier

check that the long light bulb turns on...try bypassing the "door open" switches to do this.
Not finding what you are looking for?

72 views

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2410 Answers

Cindy Wells

Level 3 Expert

6493 Answers

Marvin
Marvin

Level 3 Expert

85240 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...