Paper Feed Not Automatically Switching to Multi-Purpose Tray

According to the User's Guide, when the paper cassette runs out of paper, the fax machine should automatically switch to the Multi-Purpose Tray. Our machine does not. I re-fed the paper into the multi-purpose tray and it will only feed if the paper cassette is pulled out of the fax machine. If the empty cassette is pushed all the way in, the machine comes back with an Alarm, saying paper jam. Any ideas?

Anonymous Mar 22, 2014

Paper does not feed correctly; end of paper looks crumpled, but it does not happen on every sheet.
Anonymous Mar 26, 2014

how to change printing from rear tray to front tray

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john archer

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186 Answers

Sounds like the paper out sensor for the cassette is either broken or jammed. Pull out the cassette tip the machine on its back and you should see a black arm hanging down. This should be able to swing back and fourth freely. Unless it is missing or broken.

Posted on Jun 26, 2007

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