Question about Canon LaserClass 2050 Plain Paper Fax
According to the User's Guide, when the paper cassette runs out of paper, the fax machine should automatically switch to the Multi-Purpose Tray. Our machine does not. I re-fed the paper into the multi-purpose tray and it will only feed if the paper cassette is pulled out of the fax machine. If the empty cassette is pushed all the way in, the machine comes back with an Alarm, saying paper jam. Any ideas?
Sounds like the paper out sensor for the cassette is either broken or jammed. Pull out the cassette tip the machine on its back and you should see a black arm hanging down. This should be able to swing back and fourth freely. Unless it is missing or broken.
Posted on Jun 26, 2007
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