Question about Epson Stylus Photo RX500 Printer

Can't get it to scan

I have an Epson RX500. I have the twain Drivers downloaded but can't get it to respond to the scan command on the printer itself. If I open the smart panel icon on my computer and click it, it only gives me a list of various printers/scanners to select. I select mine and click OK and it does absolutely nothing. I followed all the steps from Epson's support web site, deleting all Epson folders and redownloading and installing. I have downloaded the following drivers from Epson's site: 10973, 11284, 10908, 11390 and installed each of them, with the exception of 11284: it keeps giving me an error message stating it could not install due to a file of the Epson Smart Panel not being found. I use OS X 1.3.9 operating system, FYI. Any help would be greatly appreciated.

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.
Master
2,985 Answers

1. Make sure the shipping lock on the scanner is free see- set up sheet. 2. Remove all Epson software relating to this device. 3. ReBoot. 4. make sure you are off line. 5. Fully disable any Anti Virus software Switch off the unit and disconnect the USB cord 7. Now install the software and follow the EPSON steps exactly -take no shortcuts

Posted on Jun 09, 2007

1 Suggested Answer

6ya staff

2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Instant Repair Help over the Phone

6ya.com

Save Time & Money by instantly connecting to...

Posted on Jan 02, 2017

Add Your Answer

Upload

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

1 Answer

I have an Epson Stylist Photo RX500 Printer/Scanner. I recently upgraded my PC to a Windows 7 unit. The printer would not work until I downloaded a new ndriver from Epson. However, I now cannot get the...

Hi jtrommer
Make sure you have downloaded the W 7 64 - bit compatible twain driver : http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=26321&infoType=Downloads
Best regards ,
fanaudi .

Sep 11, 2011 | Epson Office Equipment & Supplies

2 Answers

I have lost software for Epson Stulus RX500 how can I use printer?

hi!

Please go with below mention link.

http://driverscollection.com/?H=Stylus%20Photo%20RX500&By=Epson

It's help u.
Thanks.

Mar 27, 2010 | Epson Stylus RX500 All-In-One InkJet...

1 Answer

I have an epson stylus photo rx500, but have lost the installation disc and have no smart panel function so cannot scan or copy and espon are useless and say it was a bundle and newsoft supplied the...

You do not actually need Smart panel to use the scanner. Epson scan will allow you to scan and save to the PC etc. To install the printer and scanner download and install Epson Scan and Driver from the following page. http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=SF8cgjsfr7MDXMcEkJfQFa89pC7QCDCv&tc=6#7

Jan 17, 2010 | Epson Stylus Photo RX500 Printer

3 Answers

I have a new pc windows vista. my sofeware for my epson rx500 wouldn't load. where or can i download a upgrade for vista and how

The following URL explains what you need to do:

http://www.epson.com/cgi-bin/Store/support/supAdvice.jsp?type=highlights&noteoid=85987

The page advises you to plug in your USB connection from your printer. You will get the Found New Hardware window. The choose the Locate and install driver software (recommended) choice. A connection to Microsoft will be made and the necessary drivers will be downloaded.

Aug 24, 2009 | Epson Stylus RX500 All-In-One InkJet...

1 Answer

Scanning on rx 500

Are you using Vista ? You have to download the new drivers from Epson here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=26321&infoType=Downloads

May 07, 2008 | Epson Stylus RX500 All-In-One InkJet...

1 Answer

Incompatible with Vista

Uninstall your Epson and than disconnect it from your PC.
Download drivers and other utilities suiting your Vista version (32 or 64 bit) from here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58606&prodoid=56291067&infoType=Downloads&platform=Windows
After installing this printer driver, please be sure to download and install the TWAIN Driver and EPSON Scan Utility before connecting this unit to your computer. You can download TWAIN driver from that same address.
Connect your Epson to your PC.

Apr 20, 2008 | Epson Stylus CX4800 All-In-One InkJet...

2 Answers