Question about HP PhotoSmart C3140 All-In-One InkJet Printer
Hooking up new printer to my new Gateway Computer. The disk for the computer is a 3100. (1) will this disk work in installing my printer. When I try to print my job it keeps telling me I have an error. The windows I have is a windows vista I don't see this window package in the list of windows that you need to have. Will this window work in instaling the printer.
How long ago did you purchase the printer? Does it have the "Certified for Windows Vista" logo on the box? If not, it won't work with Vista at all. I checked Microsoft's Hardware Compatibility List and it says the HP Photosmart C3100 series is *certified* with Vista, however it does not say it *works* with Vista. http://winqual.microsoft.com/HCL/ProductDetails.aspx?m=v&g=d&cid=900&sv=&f=86p&pn=HP%20Photosmart%20C3100%20series&oid=31 Per the link, the driver may be part of the Windows Update. Give that a try, as well as HP's website. Otherwise you may need to take it back and exchange it for a Vista-certified printer. Let me know how it works out!
Posted on Jun 08, 2007
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