Hi
Its my parents PC, Dell Dimension 3100C, with XP
PC has been getting slower and slower over the last few weeks, they got the blue screen of death a few days ago.Now when you start it up it gets as far as displaying the desktop picture, and the icons on the desktop, but the bar at the bottom of the screen where you access the start menu etc is just a solid blue bar. The cursor is just permanently showing the timer, I can't click on any of the visible icons and obviously no start options on the bottom of the screen to click on either. I have tried the reboot options as the PC is starting up - F12 to get the boot menu. I have been through the diagnostic tests for the blue screen, all came back as passed. I'm not sure what to do next!
Can anyone help?
Fix BSOD
Have you considered starting up in safe mode and restoring to a previous date?
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sounds good, but how do I do that?
cool, have worked it out, thanks.
Has win 32 trojan-gen and rootkit-gen infections.
thanks for your help!
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