Microsoft Windows Live Messanger Logo
Posted on Jan 11, 2009

Norton 360 just installed and now yahoo messenger won't start

Everytime I try to sign in it starts then goes right back to the sign in button. I have even tried turning off my firewall. This does not work either. I sign onto msn and it works for 30 seconds then a pop up comes up saying that some pointer thing aint working only option given is close program and it signs me out. i have windows vista. and norton which my computer says is the problem, yet i do not know how to stop it from preventing me to use msn.

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 6 Answers
  • Posted on Jan 11, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Nov 05, 2007
Answers
6
Questions
3
Helped
1136
Points
16

Hi, This may be a little help, i used norton 360 with vista and had a few problems with msn, i have since removed norton for other reasons but in the settings or tools there is an exceptions page where you can choose the programs that nortons can ignore if you tell it to allow msn it will then work ok. I believe nortons sees msn as a threat because it has in and out communications therefor it shuts msn down. I hope this helps if not try avg8 it works very well with vista.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Am unable to see messages which am sending & recieving in instant chat

Hi,

First try sign off and sign in for few times , if you still face the problem then uninstall the yahoo messenger and reinstall

Even i also faced the same problem , For few times sign off and sign in had worked or even restarting the PC also worked.
But after uninstalling and installing the yahoo messenger i got rid of the problem

If uninstalling and installing the yahoo messenger also not work then follow the below two steps

STEP -1
go to Start Button - Run - type regsvr32 jscript.dll - then press OK
STEP-2
go to Start Button - Run - type regsvr32 vbscript.dll - then press OK

now your yahoo messenger will work normally.


goodluck

0helpful
1answer

Can't open yahoo messenger

there's a virus or something like that in your pc!!!!!
Install a new updated anti-virus, I would recommend Norton 360 or McAfee.
Run complete virus scan and then see whether it detects anything or not.
After the scan is complete try to login again. If you fail again, reinstall the Yahoo msngr and then login
0helpful
1answer

I am using yahoo messenger version 9 everytime i make a call PC-PC,it displays 'connection to voice service'.I tried to re install version 9 again,version 8 also,but there is no change!! please help me,its...

Hi,
Load the Yahoo home page (see Resources below) and start Yahoo Messenger by signing in using your account information. Sign up for an account by clicking the 'Sign Up' button if you haven't done so already.
  • Step 2 Click on a contact in your Contact List once Yahoo Messenger loads. This will make a number of different contact options appear like sending photos and files, as well as making direct connections.
  • Step 3 Click the 'Call this PC' icon. This causes the other person's computer to alert him or her of your call.
  • Step 4 Check your voicemail by clicking 'Menu' and then clicking the 'Voicemail' option. If you have voice messages, you can easily listen to them here.
  • Step 5 Click on the 'Soundblast' button to choose from a list of different sound effects you can use in your conversation

  • Thank You,
    Your Support Tech.
    Manish Shirsikar
    Fixya.com
    5helpful
    3answers

    No Internet Connection after Installing Norton 360

    I had same problem. I went to Start\All Programs\Accessories\System Tools\System Restore. I picked date before which Norton 360 was installed. It got my internet connection back. I'm not even going to try Norton anymore. Time better spent trying to get my money back.
    0helpful
    2answers

    I cannot signed in to yahoo messenger even my wife and my kids

    uninstall yahoo messenger and re-insall again.
    0helpful
    1answer

    Norton 360 just installed and now yahoo messenger won't start

    try opening norton firewall or norton settings just to make sure that yahoo messenger is not blocked by norton


    74helpful
    11answers

    81003004

    Go open Internet Explorer and go in the File menu and uncheck at the bottom the Work Offline option. Then go to a site using IE. Close IE. Open Yahoo Messenger and log in.
    0helpful
    1answer

    I cant sign in to yahoo messenger!

    now what u have to do remove your yahoo messnger from the control pannel then afer go in

    start>run>regedit then press enter

    then after u go HKEY_CURRENT_USER>software>yahoo
    delet that yahoo deractory from registery

    & reinstall your yahoo massenger ihope your problem will be solved
    Not finding what you are looking for?

    264 views

    Ask a Question

    Usually answered in minutes!

    Top Microsoft Computers & Internet Experts

    Grand Canyon Tech
    Grand Canyon Tech

    Level 3 Expert

    3867 Answers

    k24674

    Level 3 Expert

    8093 Answers

    Brad Brown

    Level 3 Expert

    19187 Answers

    Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...