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I have a hp deskjet 648c printer that was working perfectly until yesterday. I went to print something, got an error message, and the amber light started blinking. Normally, when I turn the printer on or when it is on, both cartridges are not visible, as they sit all the way to the right of the lift up see through cover. Now, as soon as I turn the printer on, the cartridges will go all the way to the right for a second and then move to the left and stop, both being visible. Then the amber light starts blinking. I am guessing that if the cartridges would sit in the position they always have, that it would start printing normally again. As I said, it was working perfectly, and just started doing this as I clicked on print. Can anyone help me? Thanks.
Tried disconnecting cables and reconnecting after 10 minutes, however that did not change anything-problem persists.Tried disconnecting cables and reconnecting after 10 minutes, however that did not change anything-problem persists.
Thank you for providing the hp link for this problem. It didn,t exactly fix things, but it did lead to the correction of the problem. The hp link said that the problem was probably related to the ink cartridges and the contacts, and not the printer or the software, and to physically clean the contacts and reinstall the cartridges. So, I did that, but it didn't work, Sitting here in frustration, I thought maybe one or both cartridges inexplicably went bad. I had an extra black cartridge here with very little ink, so I took the other cardtridge (which was pretty full) out and installed the spare. Lo and behold, the printer started working again.Thank you for providing the hp link for this problem. It didn,t exactly fix things, but it did lead to the correction of the problem. The hp link said that the problem was probably related to the ink cartridges and the contacts, and not the printer or the software, and to physically clean the contacts and reinstall the cartridges. So, I did that, but it didn't work, Sitting here in frustration, I thought maybe one or both cartridges inexplicably went bad. I had an extra black cartridge here with very little ink, so I took the other cardtridge (which was pretty full) out and installed the spare. Lo and behold, the printer started working again.
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Try uninstalling and reinstalling your printer. Then use the button on the printer itself that prints a test page. If that doesn't work, then there might be something stuck in your printer. When you open the cover, look for something unusual or loose in there.
Disconnect the power cord from the back of the product.
Remove the rear access door. Press in the tab on the left of the door, and then pull out the door.
Figure 1: Remove the rear access door
Gently
pull the paper out of the rollers. If printing labels, make sure that a
label did not detach from the label sheet while passing through the
printer.
Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water.
Rotate the rollers with your fingers to clean all the way around.
Figure 2: Clean the paper rollers
Allow the rollers to dry completely.
Replace
the rear access door. Align the pegs on the right side of the door, and
then push the door forward until it snaps into place.
Figure 3: Replace the rear access door
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Reconnect the power cord to the back of the product.
Pprinter not printing - c01345237.gifr button (
) to turn on the product.
Load paper in the paper tray.
Try the print job again.
With
the product turned on, open the product cover. The carriage might move
to the center of the product. Allow it to move to that position.
printer not printing - c01553685.gif
1 - Print carriage
Without turning off the product, disconnect the power cord from the back of the product.
CAUTION:
In the following steps, you move parts by hand. If you do not unplug the power cord, there is a risk of an electrical shock.
Disconnect the power cord from the wall outlet.
Make sure the print cartridges are secure, locked into the carriage, and have not come loose.
Check for any obstructions under or around the carriage that are preventing it from moving.
Make
sure the carriage can move freely across the width of the product by
firmly pushing the carriage to the left, and then to the right. Clear
any obstructions.
Close the product cover.
Reconnect the power cord to the back of the product.
Reconnect the power cord to the wall outlet.
Press the Power button (
) to turn on the product.
The strip connected to the printer head is bad.normally the printhead is supposed to stay to the right all the way and you said now its the opposite which says the strip is bad and wont allow it to print. youll need a new printer
Remove the cartridges from your printer.then turn the printer off .remove the power wire from the back of the printer.wait for exactly 1 minute and reconnect everything properly.then ON the printer.and reinsert the cartridges.if it shows the same problem.its quite possible that the cartridges r faulty and needs replacement.as the circuit of the cartridges get faulty any time.if gets short or cut in between.in that case replacement of the cartridges is necessary.
thanks.
Welcome to Fixya! the Easiest solution to this Problem is to Unplug the Cables from the Back of the Printer for 10 Min. to Reset and Restart your Pc. Should fix your Problem. Let me know if you need Further Assitance!
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Error message? Just put something on the scanner glass and press the print button in the printer itself, leave the computer alone. Did it work? if so... there's something wrong with the HP software, re-install. That machine takes copies without the computer on, so, it should work.
Delete the printer icon from the Printer and faxes folder; Disconnect the USB cable (If connected through USB); Put in the driver disc; Goto my computer; Right click on the black HP logo click on Explore;
Click on UTIL(Folder)- click on CCC(Folder)- Click on Uninstallation L1 ;
Take out the CD restart the computer
Is your printer online? Go to control panel, check your printer list. Does the icon for this printer appear to be somewhat see through or opaque? If so, right click and ensure it's listed as "online".
Here's a great link for troubleshooting you need to do for your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00226&lc=en&cc=us&dlc=en&product=60402&rule=28651&lang=en
Do you have the installation disk for either printer?
If so simply reinstall over the existing ones.
If you do not- Go to Start/printers and Faxes
Clcick on install new printer.
Select from list
Select make
Select model
select OK
) to turn on the product.
1 - Print carriage
Tried disconnecting cables and reconnecting after 10 minutes, however that did not change anything-problem persists.
Thank you for providing the hp link for this problem. It didn,t exactly fix things, but it did lead to the correction of the problem. The hp link said that the problem was probably related to the ink cartridges and the contacts, and not the printer or the software, and to physically clean the contacts and reinstall the cartridges. So, I did that, but it didn't work, Sitting here in frustration, I thought maybe one or both cartridges inexplicably went bad. I had an extra black cartridge here with very little ink, so I took the other cardtridge (which was pretty full) out and installed the spare. Lo and behold, the printer started working again.
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