I have a Magellan Roadmate 700 that has stopped working. After a long struggle with it shutting off at every bump in the road (a new cradle solved this problem), I now am facing a new problem with this otherwise great device.
Recently the device's screen started flashing white when I push the power button, and continues flashing and unresponsive to all button input. I must disconnect the power to stop the flashing. In addition to the flashing white screen, the 'View' button is lit orange and occasionally there is a single vertical black line on the flashing white screen.
I've disassembled the device and verified all ribbon connections are good . . . WHATS NEXT?
It's not your LCD, otherwise you would have heard the sound of buttons being pushed. If your units first screen is white and there is no logo screen or any legible images, then it's your NAND flash on your main board. The first image produced upon boot is the blue magellan screen. This is produced from the NAND flash and will show it no matter if a hard drive is present or not. After the Magellan screen it pulls images from the hard drive. So, it is the mainboard and the only way to fix it is to send it to Magellan repair and they will have to put in a new mainboard then reprogram your serial number, etc.
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Had the same problem with my MRM 700 back in 2005, only 2 months after I purchased it. They changed the connector, and it worked. BUT, few months later I had the same problem again. I haven't used it anymore since then (moved to another country), now I am trying to fix it but no warranty anymore..
It seems that Magellan is not good with the power connectors on their
units, I believe the problem is with the power adapter plugged into the
cradle. Sorry I have no information about a repair center. Usually for
an absorbent amount of money, Magellan will repair.
i use to own a 700, i advise you to get the new magellan mastreo 4000 or higher,i did my research and the magellan700 roadmate is no longer being serviced.that is what the magellan website has had showed and someone on here also has said it.i own now a mastreo 4000 so far so good no problems.
I had a very similar problem downloading the new version for my roadmate 700 as well. I chose to shut system down .I then unplugged everything. I reinstalled the dvd into my computer.I powered up the roadmate700 and hit the enter button and the screen came up to pick user I hit user one. I plugged the USB calble in and started the download again and it worked out for me just fine. I hope this works for you also. Good Luck
Steve, In this case I would replace the Hard drive. But, since you probably don't have spare HDD's lying around.. do you atleast have the Software version? Some CD that came with it hopefully. If you do, then you may be able to stay alive here. Once your system boots to the user screen.. press + and repeat key at the same time.. "secret" menu now. ONLY IF YOU HAVE SOFTWARE TO INSTALL!! Select NAND FLASH FORMAT.. The unit will shut down after formatting. start up your software installer on computer. plug usb in.. and power on unit. This fix isn't %100, but it's the best shot you have. Otherwise you've gotta send it down here to Texas (where magellan repair is) and pay for the new hard drive. OR.. you could call customer service and see what they have to say. you'll probably be transferred to overseas..
--good luck with that
Does the initial Magellan screen appear? If it doesn't display anything and it's just blue... :( Normally means that something on the main board is your problem. Which, means your out of luck. What happened to it? It just suddenly stopped working? Let me know.