When I try to install the software, it stops in the middle and will not load from there. Gets to the spot where it asks to connect usb and turn on the printer and will not move from there. Just stalls. What can be the problem and how to correct it. Thanks. Ps this is the second unit and it behaves the same. Can not load drivers.
Did you try just plugging in the printer without inserting the cd? Many times, the PC will recognize the device and automatically install the drivers for you. If it doesnt, try downloading the driver from the Brother website.
Posted on Jun 13, 2007
1.Remove all previous attemps to install the software and restart the computer 2. Come off line and disable Anti Virus . 3. remove all other USB connected deivices -except mouse it is USB 4 Now Install the software.
Posted on Jun 07, 2007
Check 1, What your operating system is
2 The the appropriate driver is on the disk for that system.
One other solution is to get onto the
Technical help team at Brother to get them to sort it.
Also check the website for the latest drivers.
Come back here and tell us the operating system of your computer.
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Did not work at all,
Thanks
I am using window XP, I have been talking with
Brother and so far we have not had any success.
I am still working with Brother. They don't seem to be able to fix it either, most likely I will have to return it.
unable to install using cd it stops midway help
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