I am trying to clean the glass on a Microtek 4850. I need to know how to open the case. The Microtek support downloads do not contain the information for that chassis model. Note that I have opened the upper end, but cannot see how the lower end is connected. I have tried pushing the upper end off as well as gently prying the lower end. Both without success so far.
Opening a Tevion(Microtek)3200: thanks for the paperclip tip! That gets us in. Then the straightened wire coat-hanger slipped through the front corners finishes the job. The clips are on the base this time, about 2.5 inches from the corners set in about half an inch from the joint. They hook into loops on the top panel and have to be levered the opposite way to the paper-clip ones, that is, towards the joint. The top still remains attached by the ribbon cable,I undid the 4 self-tappers affixing the front switch plate,also maybe as well to lock the mechanism before you start: turn the little orange screw underneath with a 20p piece or a dime or ten centimes (I'm sorry, I don't know the sterling /yuan exchange rate) ,Happy New Year, Redpath
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I was weird how the original CD for this failed three times. So after a simple call I was given a website to go to and instructions on how to use it. In minutes it was up and running. Thank you for getting back to me and if you know someone who needs the same help the number I called was 310-687-5940. I went to support.microtek.com and used the download there to get my scanner back. Thanks again, Kelly
You need to update your XP with the service pack 2, it's available on http://www.microsoft.com/downloads/Browse.aspx?displaylang=en&productID=38DF6AB1-13D4-409C-966D-CBE61F040027 Note the star * requires validation of your installed windows