Question about Brother MFC 420CN All-In-One InkJet Printer

Paper feeder The paper feeder on top is not working. Does not feed the pages to the scanner. The scanner is working OK.

Wilson Low Jun 08, 2007

There is no debris in the channels. The Feed system does not run. I'm thinking it must be the paper sensor. Scanner is working OK as I can scan/copy single pages.
Wilson Low Jun 08, 2007

Yes it is motorized. I have tried to push paper through it. No go. I have turned the motor so it's not seized up. Thanks for trying.

1 Answer

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2,985 Answers

Check the paper fed tracks- make sure there are no debris in the channels. Can you hear the feed system working or is it not running?

Posted on Jun 06, 2007

Anonymous Jun 08, 2007

You say 'The Feed system does not run.'
Is this motorised?
Have you tried hand feeding a single sheet[perhaps thicker paper or even thin card] - keep offering it to see if you can kick[push]start it .
It may be the sensor that not works
or a burned or stalled motor if it has one.

Try the brother web site technical support team
Anonymous Jun 08, 2007

Because themotor turns this does not mean it has not burned out but try connections - this all rather depends on your personal abilities in this field.
In the assumption you discover there is a failed motor.how about a repair for this you will have to contact Brother Technical Support

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Paper not feeding for epson nx400

Check the following:

• If paper doesn't feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.
• If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.
• If the paper doesn't eject fully, you may have set the wrong paper size. Press the $c:\users\home\appdata\local\temp\msohtmlclip1\01\clip_image001.gif$ Stop button, then open the scanner and remove the paper. Select the correct paper size when you reprint.
• If it's wrinkled when it ejects, the paper may be damp or too thin. Load new paper.
• Make sure you use new, smooth, high-quality paper, that is not curled, creased, old, or too thin. Make sure to load it printable side up.
• Do not load paper with holes punched in it for insertion in a binder.
• Make sure you load only up to the recommended number of sheets. If you're printing on both sides of the paper, try loading fewer sheets.

Paper type

Load up to
this many sheets

Plain paper

Approximately 120

Epson Bright White Paper
Epson Presentation Paper Matte

Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss

Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-Sided
Epson Photo Quality Self-Adhesive Sheets
Epson Iron-On Cool Peel Transfer Paper

• If the paper jams, do the following:

1. Gently pull any jammed paper out from the output tray or sheet feeder.

2. To eject the jammed paper, try turning the Epson Stylus NX400 off and then back on.

If that doesn't work and paper is stuck inside, turn off the Epson Stylus NX400. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus NX400 back on.

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The rollers on the feeder can go bad and the best way to solve it is to get a new complete assembly. Check the website under your make and model for the assembly. YOu might also want to check for paper jam

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Instructions

1 Lift the hatch on the feed tray and pull up the large green tab to the left of the roller. Remove any jammed or torn paper from under the roller and around the feed tray.
2 Pull the input feed tray out of the automatic document feeder. Grasp the feed tray with both hands and pull it straight out.
3 Check the interior of the automatic document feeder for jammed paper. Remove any jammed paper, then reinsert the feed tray into the automatic document feeder. Push down the feeder cover until you hear a click.

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I have the same all-in-one printer and have just recently, the unit is a few years old, started having the same problem. I found that that if I make double sure the pages are evenly stacked and very carefully placed in the feeder tray, the problem is less common. It doesn't work everytime but ar least I get my faxes through on the first attempt 75% of the time.

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Paper won't feed into printer

I have taken a piece of cardboard, like the ones you get with a new shirt, size it to 8.5 x 11, and tell the printer to print a test page. hand feed the cardboard thru, and most times it will clean out the residual paper pieces stuck in the internal rollers. I have used this method several times and was successful 99% of the time. It isn't rocket science, but It may work. You will probably have to push the cardboard thru, but do not force it to much. It will not go thru easily on its own. Just a suggestion.

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ADF paper jam, when there is none

If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:

Close the scanning application (such as PaperPort)
Turn off the scanner and the computer
If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
Plug the ADF cable back in
Turn on the scanner power
Turn on the computer
Try scanning again

For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:

Open the Automatic Document Feeder cover.
Remove the jammed paper and close the cover.

If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.

Open the Automatic Document Feeder cover.
Look for the small black plastic arm
When you press on this arm, it should move freely up and down
If the arm is stuck down, please contact Technical Support for troubleshooting options
Close the ADF cover.

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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-56143-2&lc=en&dlc=en&cc=us&product=1832919&os=2093

download this tool!

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Paper feeder The paper feeder on top is not working. Does not feed the pages to the scanner. The scanner is working OK.

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Paper feeder The paper feeder on top is not working. Does not feed the pages to the scanner. The scanner is working OK.

1 Answer

Anonymous

Add Your Answer

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Related Questions:

Paper not feeding for epson nx400

Paper does not feed from top of my hp 7210 printer and can not fax from top feeder. I can not use the top feeder to copy multiple documents. Only bottom feeder works. When I have to fax something, I have...

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MFC 420CN All-In-One InkJet Printer

Paper not feeding for epson nx400

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