Question about Palm TX Handheld

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Palm TX My Palm TX touch screen will not align to the stylus. Off by I would say 1/8 inch under the contact point of the stylus.Tried to reset and even hard reset but no help. Any Thoughts?

Posted by Michael Landes on

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Anonymous

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Do you have a screen protector? if so, i suggest checking to see if there is anything caught between it and the screen. there might be a speck of dirt or whatever that is causing that. also check for dirt accumulating around the edges.. hope that helps. good luck

Posted on Nov 10, 2007

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Anonymous

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Screen protectors can sometimes cause this too.

Posted on Nov 10, 2007

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Anonymous

THIS PROBLEM HAS REALLY NO SOLUTION , THE ONLY ALTERNATIVE IS TO SEND YOU TX TO PALM , SO THEY CAN REPLACE YOU TX. IF YOU HAVE A GARANTY , IS FREE , OTHER WISE IS ABOUT 120 USD. IS A PROBLEM WITH THE TX THAT PALM HAS NO SOLUTION THAT THE USER CAN SOLVE BY IT SELF , AND HAS TO FALL IN HIS HANDS IN AN AVERAGE OF ONE EVERY 3 MONTHS

Posted on Oct 04, 2007

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2 Answers

Touch screen will no longer respond to the stylus
First things to try is a normal reset and then a hard reset.
To do a normal reset, press on the reset button on your handheld.
Hard reset is performed differently on different models, check palm website for hard reset instructions:CLICK HERE FOR PALM RESET INFO PAGE
if the touchscreen doesn't work at all, and you can't align or calibrate it, or it presses on wrong spots even after calibrating many times, digitizer (which is the touch part on top of the lcd display) is most likely broken and would need to be replaced. On rare cases reattaching digitizer cable and making sure that the digitizer is clean and intact and properly on its position may solve the issue.


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If you are inside warranty the repair may be completely free, contact your dealer or palm.


Outside of warranty, you have 3 options.

  1. Replace digitizer yourself, you can find a replacement from ebay.
  2. Send it to palm for out of warranty repairs, probably around 100usd.
  3. Take it to a local professional who can replace digitizer for you.

Note: In some phones the digitizer may be connected into the lcd in away that it can't be easily replaced. In these cases You will have to replace the whole screen. if the touch is non responsive after the replacement, the issue could be with the connector or then you have a faulty main board

Thanks, let me know if you have any questions and good luck.
Ekse

May 09, 2010 | Vacuums

1 Answer

I have the same problem! I use to get on just fine.
Hi,
Try doing a hard reset. Make sure you have everything backed up on your pc since you will have to do a hotsync once you do the hard reset. OK to do a hard reset do this:

1. Press and hold the power button.

2. While holding the power button, use the tip of the stylus ( or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your hand held.

3. Wait for the Palm2.gif Powered logo to appear, and then release the power button.

4. When you see the message that warns you about erasing all of the info on your hand held do one of the following:
a) Press UP on the 5 way navigator button on the bottom of your hand held to finish the reset and show the touch screen2.gif.
b) Press any other button to do a soft reset.

5. When prompted , tap to align the screen, and then set the language you want to use on your hand held. A screen appears showing the Palm logo and a progress bar. From there continue to set up your Palm and then do a hot sync. You should be able to reset a password if you want one. Best wishes....Hope this helps.

Sep 18, 2009 | Palm TX Handheld

1 Answer

Hard rest plam tx
Hi,
Here are the steps to do a hard reset. Best wishes.

1. Press and hold down the power button.

2. While holding the power button, use the tip of the stylus (or similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your hand held.

3. Wait for the Palm Power logo to appear and then release the power button.

Aug 18, 2009 | Palm TX Handheld

1 Answer

I forgot the password for mine, how can i get around this to cancel or even change the passwprd?
Hi,
If you have forgotten your password you should be able to use the password hint to figure out what it is. You can try a soft reset to see if that will clear the password but I am pretty sure this won't help. To do a soft reset use the tip of the stylus or something pointed like a paper clip and inset it in the hole on the back of your palm pilot. This will make the unit reset it's self. If this doesn't help then you must preform a Hard rest to continuing using your hand held. You need to make sure that you have all your information backed up on your computer as a hard reset will erase everything on your hand held. Here are the steps to do a hard reset:

1. Press and hold the power button.

2. While holding the power button, use the tip of the stylus ( or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your hand held.

3. Wait for the Palm Powered logo to appear, and then release the power button.

4. When you see the message that warns you about erasing all of the info on your hand held do one of the following:
a) Press UP on the 5 way navigator button on the bottom of your hand held to finish the reset and show the touch screen.
b) Press any other button to do a soft reset.

5. When prompted , tap to align the screen, and then set the language you want to use on your hand held. A screen appears showing the Palm logo and a progress bar. From there continue to set up your Palm and then do a hot sync. You should be able to reset a password if you want one. Best wishes....Hope this helps.

Aug 05, 2009 | Palm TX Handheld

1 Answer

Touch screen not precise/not working properly
ttry calabraiting the screen that may help a little i think it will be under pref

Mar 26, 2009 | Palm TX Handheld

1 Answer

Keep getting error code for the system and noticed that the touchscreen doesn't recognize stylus or even a finger touch.
Yes, I will give you the steps to perform a Hard reset. Just follow the below link to perform a Hard reset on the device.
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=286,E=0000000000194507740,K=9510,Sxi=14,Case=obj(42094)

Dec 04, 2008 | Palm TX Handheld

2 Answers

Palm 700P stylus problems
it sounds like it could be a warrenty issue, if you have restoreed the device and its still not working then you would need to get it repaired or replaced

Jun 11, 2008 | Palm Treo 700p Smartphone

1 Answer

Palm m505 problem after hard reset
ouch... Try opening it up and run a business card between the digitizer and the screen. Fixes m500s and m100s.

Apr 02, 2008 | Palm m505 Handheld

9 Answers

Cant get out of screen alignment program
OK, Now anyone watching this forum can hear the truth. Well start with how to get out of the designator, however this will make the screen out of alignment by about 2mm. tap on the corner targets until you get to the center one. Try tapping off to the side top or bottom of the target further and further away until the program exits.
To fix the problem first try using the corner of a piece of paper and run it along underneath the plastic covering the edges of the touch screen. Use as much force as you can without creasing the paper. Do NOT press down on the touch screen!
Other than that the reason why you can't tap on the center of the last target is either a marked or damaged screen. Look at your screen carefully and identify any smears, marks or fingerprints. Clean these using a soft cleaning solution (such as for camera lenses etc.) and try the designator again. If this does not work look for scratches. If these are found in the area of the target then sorry, but you can never designate your PDA again.

Dec 08, 2007 | Palm Tungsten E2 (Multilingual) Handheld

3 Answers

Touch Screen does not work at all
My touchscreen was acting batty, not responding where I was touching. The solution for me was to:
1. remove my screen protector
2. Take a piece of paper, fold it in half, and scoop under the lip the case where it holds the touchscreen in to fish out debris that were distorting how the digitizer recorded.

Nov 14, 2007 | Palm TX Handheld

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