Cannot use keys on keyboard to enter addresses or searches. Cannot enter password on my user log on.Computer has two users. User without password also has no reaction to key entries.For instance when clicking on Google search bar,I get the intermittend flashing vertical bar inside the search bar, but when I start typing nothing registers on screen. Also when using mouse cursor to click on a spot in the browser address bar, every thing is normal untill I press delete in order to be able to enter a new address. Nothing happens. My keyboard connector appears to be normal. I installed new batteries also in mouse. I tried many times to reset the connection by depressing the connection buttons on both mouse and keyboard. The mouse green LED light is on. Any suggestion on what to try will be very much appreciated. THX Andy.
Just called Logitech support (who were more than helpful, very friendly, and picked up the phone within 5 minutes).
I have an MX3000 laser combo set and the receiver lost connection to the mouse last week. Then the keyboard went out a few nights ago. I had tried what everyone else here had tried to no avail.
So I decided to give a tech support line the benefit of the doubt and call one...
I'm very glad I did!
Here is the entire process for the Left Ctrl + Left Alt + F12 keys. First, when you hit these keys together, a box should pop up on screen to prompt you to reset the encryption sequence. That is what these keys are for. If nothing pops up on your screen (as was my case!), wait a few minutes for the button sequenece to time out, then hit these keys again. Make sure its L-Ctrl + L-Alt + F12 only. Within 2 seconds after that button combo, hit connect on the receiver. Within 2 seconds of that hit connect on the underside of the keyboard. Within 2 seconds of that, hit your Escape key on the keyboard. Sounds completely ridiculous, but this is the direction Logitech support drove me in. And it worked for me. And this is after I tried everything imaginable for over the past week.
We then moved on to the mouse, which i thought we had fixed. But now i have one working and one not working, so I think I need to re-run through this whole process to fix the second mouse. Basically, I now have 1 mouse that works on both receivers, on 2 different pc's with 2 different keyboards in two different rooms (both sets are MX3000 however).
The other now seems to have lost the signal. Will update if I get that second mouse to play nicely with me.
Hope this helps anyone about to trash a perfectly good unit like I was!
I know how fix that problem!
download software from logitech "http://www.logitech.com/pub/techsupport/mouse/setpoint400br.exe" then install, then press left ctrl + alt + f12 , and you see Miracle, type that code and you board will work :)
nTaxa
Solution #3 works for me. Thanks, hutty44!
1. Go to My Computer -> Manage -> Device Manager
2. Under Human Interface Devices, there is a yellow mark beside USB Human Interface Device
3. Right click -> select Update Driver...
4. Select Advance -> ... I will choose driver to install
5. Select "USB Human Interface Device", Next
6. Finally, press Left Ctrl + Left Alt + F12
7. Type the code
1) Boot Windows (even if you are using Linux or XXX).
2) Install Logitech drivers from CD (even if system was usable whithout them before).
3) Ctrl(left)-Alt(left)-F12 and they type what they ask you to type.
4) Use that keyboard under Linux/OSX/Wndows, but try to get a replacement for that CRUPy HW as soon as possible, so that you never have to do that stupid thing again.
I had the same Problem this is how i fixed it: Start right click my computer, properties device manager, keyboard and mouse had yellow marks beside them, right click on the keyboard then reinstall drivers. If you still have the disk insert it, allow the computer to search the disc by clicking yes this time only: and then select the advance setting on next page, then click allow me to locate drivers myself. there may be more than one to install. just go through them till you find the one that works for your keyboard. this isn't the best description but i hope that it helps you out.
Does your key board work in other applications? For example in word processor. Do you encounter this problem continually or does it occur occasionally?. There could be many reasons for this problem. if its possible let me know what is the OS. and software you use to browse the internet and the keyboard make and model? Do u remember of installing any new applications or hardware just before this problem started? if so try restoring your PC to an earlier point when everything was OK.
To open the set up page of the router of the router , one of your computer should be able to go online through the router.
It could be a wired computer or wireless computer.
If it is a wireless computer then make sure that the computer is connected to your own wireless network.
Do not change any wireless settings on the router using a wireless computer.
OK ! Now you have a computer online through the router and you want to open the set up page of the router.
First step is check the IP address of the computer.
Check the IP address and the Default gateway on the computer.
For Windows XP
START ==> RUN ==> type in cmd in the RUN box==> click OK or Hit ENTER . You will see a black window that is a command prompt . In the black window type in " ipconfig " ==> and Hit ENTER on your key board .
For Windows Vista and Windows 7
click on START ==> type in cmd in the start search box ==> enter ==> you will see the black window. Type in " ipconfig "you will see a lot of information. Try to find out the local area connection IPv4 address .
Note down the Default gateway number.
For MAC OS
Click
APPLE icon in the right top corner of the computer. Go to System
Preferences ==> go to Network ==> you will find the option Built
in Ethernet or Airport whichever is connected. If you go to that you will find the Ip address and router Address.
The default gateway is the IP address of your router.
This IP address of the router will be used to open the set up page of the router
Now you got the IP address of the router.Open the Internet Browser ( Internet Explorer, Firefox, Safari )
In the Address bar of the browser Type the IP address of the router.
Do not type http:// or www just type in the IP address only.
It will ask you for the user name and the password of the router.
This is the User name and the password
of the router and NOT the wireless password. On a wireless router,
there are 2 passwords. One is to access the router and the other one is
for the wireless network.
For
most of the routers the default password will be " admin " . for some
routers the default password is " password ". For Linksys router the
default password is admin and no user name.
To open the set up page of the router of the router , one of your computer should be able to go online through the router.
It could be a wired computer or wireless computer.
If it is a wireless computer then make sure that the computer is connected to your own wireless network.
Do not change any wireless settings on the router using a wireless computer.
OK ! Now you have a computer online through the router and you want to open the set up page of the router.
First step is check the IP address of the computer.
Check the IP address and the Default gateway on the computer.
For Windows XP
START ==> RUN ==> type in cmd in the RUN box==> click OK or Hit ENTER . You will see a black window that is a command prompt . In the black window type in " ipconfig " ==> and Hit ENTER on your key board .
For Windows Vista and Windows 7
click on START ==> type in cmd in the start search box ==> enter ==> you will see the black window. Type in " ipconfig "you will see a lot of information. Try to find out the local area connection IPv4 address .
Note down the Default gateway number.
For MAC OS
Click
APPLE icon in the right top corner of the computer. Go to System
Preferences ==> go to Network ==> you will find the option Built
in Ethernet or Airport whichever is connected. If you go to that you will find the Ip address and router Address.
The default gateway is the IP address of your router.
This IP address of the router will be used to open the set up page of the router
Now you got the IP address of the router.Open the Internet Browser ( Internet Explorer, Firefox, Safari )
In the Address bar of the browser Type the IP address of the router.
Do not type http:// or www just type in the IP address only.
It will ask you for the user name and the password of the router.
This is the User name and the password
of the router and NOT the wireless password. On a wireless router,
there are 2 passwords. One is to access the router and the other one is
for the wireless network.
For
most of the routers the default password will be " admin " . for some
routers the default password is " password ". For Linksys router the
default password is admin and no user name.
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keyboard was working at one time and then it ask for security and i entered it correct and now the keyboard is not working at all. batteries are new and i have the mouse working but not the keyboard.
New installed MX 3200, Mouse will function but keyboard will not type. Tried everything, uninstall, re-install, all properies cheked etc. Light functions on mouse but nothing on keyboard. Drop down panel says the keyboard is connected and working.
I have a similar problem. My mouse works fine but my keyboard wont let me type. I cant even login to my computer. The only button on the keyboard that actually works is the "sleep/standy" I've checked the connection, and the batteries, and tried resetting the reciever. But there isn't much I can do with out logining into my computer. Any ideas?
Having the same problem as described above. I was replacing an MX3000 keyboard that my kids filled with orangejuice and it seems to hook up fine to the transmitter but only the sleep button seems to work on the MX3200.
i know how fix that problem!
download software from logitech "http://www.logitech.com/pub/techsupport/mouse/setpoint400br.exe" then install, then press left ctrl + alt + f12 , and you see Miracle, type that code and you board will work :)
nTaxa
I have the same problem, my wireless mouse works fine. The keyboard appears to be connected (because the sleep button works fine), however I am unable to type. I downladed the software from logitech and typed Lft Ctrl + Alt + F12 and it did not crrect the problem I am experiencing. I am oprn to any additional suggestions. Thanks!
the mouse works; the keyboard chirps when the sync button is pushed, the mini-transciever blinks, the keyboard shows working in dev mgr- but the keyboard produces no text- no response to any of the keys. I have tested 2 units on 2 different PCs, with existint wired ps/2 keyboards and mice connected
have the same problem, my wireless mouse works fine. The keyboard appears to be connected (because the sleep button works fine), however I am unable to type. I downladed the software from logitech and typed Lft Ctrl + Alt + F12 and it did not crrect the problem I am experiencing. I am oprn to any additional suggestions
i am having the same issue, except mine is on a mac... lovely i know.
i tried putting the USB key in a PC and running the logitech software. works fine now :D
I cannot set the clock again
me 2
keyboard not workjng
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