6 MONTHS OLD ACER AL1916 (SAMSUNG SHUTTLEX COMPUTER)
WORKED PERFECTLY,ONE DAY I TURN IT ON AND GREEN AND PINK LINES ALLOVER THE SCREEN SOMETIMES FLASHING. IF I MOVE A WINDOW IT TURNS SOLID CANNOT SEE THRU. MAYBE RELATED, SOMETIMES MOUSE ARROW ON SCREEN WILL ONLY MOVES SIDE TO SIDE, FREEZES, TURNS OFF, RESTARTS, LETS ME KNOW COMPUTER HAS RECOVERED FROM SERIOUS ERROR. WAITING FOR ACER SUPPORT TO RESPOND. I AM A NOVICE, HELP.
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Re: Sammi James PROBLEM
This may not be a Monitor problem.
So if you can try to get to test monitor on another computer.
Check carefully the data cable to ensure there are no bent pins.
If it turnout to be a monitor problem then at only 6 months -Acer should replace it.
If the monitor works - you should have the graphics card on the computer checked out.
If you feel you can do this - and you can- basic checks come back as another request.
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I swapped out the HDMI cable with standard component cables. The picture and sound is perfect. Later I will swap again with a different HDMI cable to confirm if the problem is a bad cable or if the TV has a problem with HDMI.
Go into the menu settings and check whether it has a warmth tint function o, if on then turn it off and adjust the settings accordingly.
If this doesn't work then Maybe a power surge has damaged the box. Try using a different scart/hdmi cable which you know works... it could be a damaged wire.
If not, unplug the box and leave it with nothing connected for 24 hours to get rid of the static and try again.
It's turns blue to power safe mode (yellow) it's prevent futher damaged to your monitor. It's seems you got a busted backlight inverter. Need to replaced a new one...Since you only got it for a few months, send it back to Acer for a replacement of a new backlight inverter... Have a nice day!
Check the cables and the computer connection VGA outlet. If doesn't work and your monitor is under warranty ACER will repair your monitor for free. If not, the better option is get a new one instead of repair due the high cost.
It sounds like the monitor functions properly and your computer functions properly, but the combination causes a problem. Try making sure the screen resolution on your main computer is set to an acceptable resolution for your monitor - AL1916. Try setting it low to 800x600 and move up from there until it doesn't work anymore. You can change the screen resolution from the Display Settings (right click on the desktop and select Display Settings) window.
Try connecting the wires properly. try changing the VGA cable. i had the same problem my screen goes black some times and pink i changed the VGA cable it was absolutely fine!!!
What is VGA cable VGA Cables Adapters Converters and Devices C2G
visit a computer mechanic for further trobleshooting