Jenn-Air JCD2389G Side by Side Refrigerator Logo
Posted on Jan 10, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

JENN-AIR Freezer and refrigerator not cooling

We recently had our refrigerator moved to install new tile. The refrigerator was kept plugged in the whole time, however suddenly after being moved back neither the freezer of refrigerator are cooling. Lights are on in the fridge so the power is working. There is frost on the back of the Freezer wall towards the top....any ideas?

Thanks,
Kristen

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 906 Answers
  • Posted on Aug 03, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Mar 18, 2010
Answers
906
Questions
0
Helped
308536
Points
1636

Good day,
hope this link below will solve your problem.

ref

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Freezer not cold enough to maintain ice and food

  • When your refrigerator isn't cooling your food and drink items, first check that the power cord is plugged into a working electrical outlet. If you recently plugged in the refrigerator for the first time, it will take approximately 8 to 12 hours before the refrigerator is cool. Even though the refrigerator is cool in this time frame, you shouldn't place the refrigerator to a colder setting until the initial cool down stage, which takes 24 hours.

    If the refrigerator has been running for 24 hours, you can adjust the refrigerator to a lower setting. The control panel is located in upper portion of the refrigerator compartment. Press the up arrow button to set the refrigerator to a higher setting, which will decrease the temperature of the refrigerator compartment.
  • Door
  • If the temperature control is correctly set but the refrigerator compartment still does not cool down, check the refrigerator door. First, remove any food or drink items that are preventing the door from fully closing. In addition, make sure all of the drawers are fully closed, as they may keep the door from closing.

    Next, clean off the gasket with warm, soapy water and a sponge. Rinse the soapy water off of the gasket. If the gasket is not clean, it will not create a seal with the refrigerator.

    Another reason the refrigerator is not cooling down may be because the refrigerator door is opened too frequently or left open for a long period of time. Pay attention to your use of the door and try to shorten the amount of time the door is opened.
  • Other Causes
  • Your Jenn-Air refrigerator might not cool down for other reasons. If you have recently added food to the refrigerator, the temperature of the food may have an effect on the temperature of the refrigerator. The temperature in the refrigerator will adjust after the food sits in the unit for an hour or more.

    You may have obstructed the air flow on the inside of the refrigerator with the placement of your food. The rear air grille is located under the crisper drawers. Move any food items away from the rear air grille to increase the air flow through the refrigerator.
  • If those thing above did not solve your problem you better check and replace the relay and compressor and it will be good as new. Thanks
  • 0helpful
    1answer

    My jenn Air refrigerator is not cooling

    Hi,

    Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

    Refrigerator not Cooling or Fridge not Cooling

    How to Defrost Refrigerator Defrost Timer Problem

    Water Running in refrigerator from Freezer

    Refrigerator or Freezer not Cooling or Getting Cold
    heatman101
    erwwer
    0helpful
    1answer

    Jenn-air JSD2588AEW refrigerator side by side is not cooling properly, freezer 32 f, refrigerator is 60 f

    unplug refrigerator fom outlet . move the refrigerator 1 foo , wait 15 mins and plug again
    0helpful
    1answer

    Jenn Air Freezer Works, Refrigerator Does Not Cool

    check the damper which provides air flow to the fresh food side
    5helpful
    2answers

    Kitchen Aid #KSCs25INSS01: Outside of Freezer is very hot, jumped down to -15 degrees - will not allow readjustment.

    I recently had the same issue of the sides/center becoming hot on my kscs25inss01. The cooling fan would not come on. I kept unplugging and waiting for a while then re-plugging in to get the fan to work for a while (it would run about 12 hours then get hot again, it also takes 7 minutes for fan to come on after plugged in). I also placed a small box fan at the rear vent pulling the air out. I ordered the contoller board and replaced it, now, the fan comes on and it is staying cool.
    Replacement:
    I removed panel in lower back,
    removed inverter box next to compressor,
    removed gounding wire on frame,
    then removed the controller box - metal box along side of refrigerator
    Popped out old board ,
    moved the center jumper from old board to new board in same location,
    and plugged everything in and sealed it back up in reverse order.
    0helpful
    1answer

    Jenn-Air JCB2389GRS Fridge not cooling properly

    Hi,

    Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

    Refrigerator not Cooling or Fridge not Cooling

    How to Defrost Refrigerator Defrost Timer Problem

    Water Running in refrigerator from Freezer

    Refrigerator or Freezer not Cooling or Getting Cold
    heatman101

    puiodf
    0helpful
    1answer

    Js42sefxda jenn air freezer dripping water from the top vent

    Check that the drain tube for the defrosted water is not plugged. Someone on here just the other day had the same exact problem, and that was the problem they had.
    0helpful
    1answer

    Jenn-Air Refrigerator Not Cooling

    As others have noted, the solution is counter-intuitive but easy. The refrigerator keeps cold on this model by cold air coming over from the freezer side. So most likely it is ice blocking the freezer coils or the fan that moves the air. So turn off the freezer and defrost it. You will need to remove the big white plate on the back of the freezer (on the inside) to most effectively get the ice to melt. You can use a hair dryer for this, or just leave the freezer sitting with the door open for several hours.
    0helpful
    1answer

    Jenn air JCD2290HES Refrigerator not cooling

    Try defrosting ther could be an ice buildup in the channel between the fridge and freezer.
    Not finding what you are looking for?

    158 views

    Ask a Question

    Usually answered in minutes!

    Top Jenn-Air Refrigerators Experts

    john h

    Level 3 Expert

    29494 Answers

    ZJ Limited
    ZJ Limited

    Level 3 Expert

    17989 Answers

    Jose Ramirez

    Level 2 Expert

    264 Answers

    Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...