I cannot connect my 330 bluetooth to my phone, and I also cannot

Test the headset on another phone, if it doesn't work on the other phone then your headset is defective. Connecting the headset to the blackberry is fairly simple. Just verify that the Blackberry's bluetooth connection is active and make sure the headset's connection is active as well. Select the plantronics headset within the Blackberry's bluetooth menu, it should be listed in the menu if the headset is working.

If you would like for your Bluetooth headset to stream music or any other audio applications to your phone, the Bluetooth profile in both devices must support Advanced Audio Distribution (A2DP) for audio streaming. Unfortunately the Explorer 330 does not support this newer technology. I would suggest updating your headset to a newer model but remember your phone must also support A2DP. The Plantronics Voyager Pro+, Voyager Pro HD & the M1100 Bluetooth profiles support A2DP. I will include a link for Bluetooth headsets below.

Bluetooth Headsets that support A2DP

Good luck from Headsets Direct!

Maybe you should delete the pairing from your other phone, after that you just follow the directions on your phone. Make sure that the headset is fully charged. If you are looking for a Bluetooth to stream music, your headset must have A2DP programed in. Please see the link below for some examples of headsets with A2DP.

Headsets with A2DP programming

Good luck from Headsets Direct!

how to attach nokia 6700 classic handfree

When joining (or pairing) a Plantronics bluetooth headset to another device a lot depends on the other device. Assuming that you know the necessary steps of your phone or PC for connecting a bluetooth device, all Plantronics headsets pretty much follow a set pairing procedure for connectivity. This one is for the Discovery 975:

1 Turn on the Bluetooth feature on your phone.
2 Turn the earpiece on. Press and hold the call control button until the indicator flashes red/white.
3 Use the commands on your phone to locate and select your earpiece. 9xx Plantronics.
4 If prompted for the PIN code or Passkey, enter 0000.

Pairing is successful when the indicator on your earpiece flashes white.

Note If your phone supports Secure Simple Pairing (SSP), you will not need to enter a PIN code or Passkey.

Good luck from Headsets Direct!

it means your media player has a bluetooth connection that must be addressed, it sounds like you have accidentely 'paired' it to the music player instead of the bluetooth device.

The headset will automatically pair with the last device that it was paired with. You may want to remove that just in case. I am sending the users guide along with this. Also always start with the blue tooth turned off, the pass key is 0000 (four zeros).

Plantronics Explorer 300 Series User's Manual

Good luck from Headsets Direct!

Here is a link to an Explorer 320 User's Guide, that will help you with your connecting to the phone. The instructions for pairing would be the same for the 320.

Plantronics Explorer 320 User's Guide

Good luck from Headsets Direct!

0000 is the passcode

I just figured out how to reset the 3XXPlatronics 330. The guest might of of made it a little confusing for some:
1) TURN OFF bluetooth head set by holding the volume control button for about a few seconds until it flashes blue.
2) Make sure your phone's bluetooth is on and on discover mode.
3) Turn on the blue tooth head set (NOTE: HOLD DOWN THE VOLUME BUTTON UNTIL IT FLASHES BLUE AND RED)
4) Lastly, go into your search menu to find new bluetooth devices. The device should show up as "3XXPlantronics" (PASSKEY IS 0000).
P.S. Keep in mind this worked for me, but if it doesn't work feel free to email me at; [email protected]