Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

3 Answers

Poor pick up & suction

My Dyson DC07 suffers with poor pick-up of small 'bits' such as grit, paper scraps etc when in push/pull useage & when stood upright has poor suction from the wand. When the rubbish box is off the relevant pipe has lots of suction when I hold my hand over it. There is also a noise (which only appeared after the warranty expired) when its switched on almost sounding like a piece of paper flapping in the motor area. I have had it in bits, replaced/cleaned filters, belts, pipes & hoses, checked the motor and can find no obvious fault. The brushbar is free of hair etc and appears to have decent bristles. The guys at Dyson have been really helpful in sending new parts out even though the warranty is out but nothing has helped, so the next step is to send an engineer to service it at £70(ish)plus any parts used. I dont want to sound cheapskate, but £70 is a lot of cash to be told its beyond economical repair. Can anyone advise a possible fix please.

Posted by Stuart Jackson on

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3 Answers

Anonymous

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Try changing the cyclone cylinder (the part that collects the debris) get an old one off ebay, have had this sort of problem and changing this does the job.... ps have tried taking the old one apart and reassembling but still no good till replaced

Posted on Oct 19, 2010

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Hi. Unless there is any electrical burning smell from the motor it wont be the carbon brushes. If when you remote vortex & wastebin the flapping noise stops it is definately NOT THE MOTOR. Try cleaning the vortex properly you may just be surprised how much rubbish gets clogged in it. http://dysonmanuals.inc.io/

Posted on Sep 17, 2007

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Anonymous

Yes the flapping noise that you hear is the wire on the motor brushes that has protruded through the brush and touched the motor through wear and usually when this happens it destroys the motor and will need a replacement I have the same problem The motor is £42 and the brushes are £8 you also need a special long star screwdriver to access the motor this is a way of making you have it repaired at a dyson shop and pay about £70 labour a rip off or what? I can do the job in 20 mins so why the high price for labour

Posted on Jun 27, 2007

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1 Answer

Poor suction
Hi there,

Sorry to hear you're having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY

This should restore full suction to your cleaner. However, if you're still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US). We can run through some simple checks over the phone, and provide further assistance.

Kind regards,

Jack
Dyson Customer Service

May 26, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I just bought a used Dyson DC07. Works good but
Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.

If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.

If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.

Kind regards
Darran
Dyson Customer Service

Jan 30, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

Dyson DC07 bagless - upright mode v poor suction, wand mode ok
Hi its Darran at Dyson.

From your description of the problem, it sounds as though the bleed valve is activating which only happens when there is a blockage.

We would recommend following the full blockage through as outlined in your user guide or in the Support section on our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

Jan 11, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

Hello! The suction in my Dyson animal is very poor. I discovered small holes in the internal hose, but even after a quick duct tape fix, still having issues...sounds like the seal from the canister to the...
Hi there SmartAlec from NelsonVacuums.com.au here. If your only going to use it once you can remove the washable filter it is likely choking the suction off and is in need of replacement. If this improves the suction you can purchase a replacement dyson filter here. Hope this helps. Happy Vacuuming :)

Oct 26, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

4 Answers

Poor Suction
I recently bought a second hand Dyson DC07. Its suction was poor. I removed all the un-clipable pipe bits and to remove any blockage but it all looked clear. The Final Sponge and hepper filter did have a lot of dust in it and the rotating brush was full of hair but nothing bad.

I eventual gave in to curiosity and removed the three screws in the top or the yellow removable dust collection tube and cyclone bit to see what was in there. The mechanism to release the flap at the bottom of the collection tube does not allow you to remove the lid completely but it does open far enough to get inside. I found the whole top section of the yellow plastic bit blocked by a big plug of compacted dust and a champagne cork. If you are willing to take the risk and have a torx 15 screwdriver handy it that part may be blocked. It did get a bit messy.

If I was going to attempt the same procedure I'd remove the dust collection unit from the vacuum cleaner as I did before, but leave the clear tube attached and the emptying flap firmly closed to reduce the mess from the dust falling out the bottom while cleaning the top part.

Oct 23, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Loss of suction, loud blowing noise
Hi.

Try cleaning out the vortex this will sort out poor suction.

http://dysonmanuals.llc.nu/

Oct 16, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Suction not working
Hi,

Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
Remove hair from brush roll using scissors.

Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

If its stiff to rotate you will need new roller.

Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

Now check the long flexi hose & metal wand for any obstructions.

If after all this machine is still not working correctly go to this site http://dysonmanuals.llc.nu/

On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.

Chris...

Sep 25, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Suction loss on dyson animal
Hi.

Keep the axe on hold try this first.


Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
Remove hair from brush roll using scissors.

Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

If its stiff to rotate you will need new roller.

Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

Now check the long flexi hose & metal wand for any obstructions.

If after all this machine is still not working correctly go to this site http://dysonmanuals.llc.nu/

On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.

Chris...

Sep 21, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

BURNING SMELL
Hi.

Try this site http://dysonmanuals.llc.nu/ has service manuals covering removing the Dc07 motor.

Aug 13, 2008 | Dyson DC07 All Floors Bagless Upright...

1 Answer

Suction
Hi.

If you have checked & cleaned all filters & its still no good go to this site http://dysonmanuals.llc.nu/index.htm

Then contact page you require DYSON DISC (1) DC07 NO/POOR SUCTION O/HEATING.

This will sort out your problem.

May 06, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

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