HELP! I am close to computer illiterate, and I have a big problem! My laptop will not boot up and I get a blackscreen error message that says:
Windows could not start because the following file is missing or corrupt:
You can attempt to repair this file by starting Windows Setup
using the original Setup CD-ROM.
Select 'R' at the first screen to start repair.
So I inserted my Windows XP setup disc but I keep getting the same message. I did some internet research and discovered I should go into setup BIOS mode, and select bootup from CD-ROM. I found the BOOT screen but it won't allow me to select "boot from CD", it seems I can only boot from the hard-drive.
So now what? If I can't access my CD, and I can't get into Windows to access my harddrive, am I screwed? PLEASE PLEASE HELP, anyone who understands this stuff!!!!!!!!!!!!!!!
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Re: Acer Aspire 3610 laptop - Windows XP error
On a friend's Windows 98 SE or Windows ME computer, create a floppy "Startup disk". Insert in your pc floppy drive and turn on. If floppy drive was not accessed, then get to BIOS and ensure "Boot from floppy drive" is set prior to "boot from hard drive". Once at first screen, select "Boot with CD-ROM driver". Insert CD-ROM and initiate entire re-install of Windows. Windows may do some self-restarting. At first restart do this: get to BIOS and ensure "Boot from hard drive" is set prior to "boot from floppy drive".
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Can you offer Make/model?
Is this the BIOS message for the monitor that is shown when no input is found?
Do the lamps on the PC come on? Does it "sound" like it's starting?
Do the keyboard lamps operate, e.g num lock
Reinstall your video driver just go the site of your Laptop manufacture. Once there enter the model number OR service tag of the laptop then request driver (usually found in the web site's "Support Section"). There you should be able to find all the drivers for your model laptop Check for registry issues Start the computer in safe mode and run System Restore If this didn't help you then simply get the Intel software partner reliable program "RegInOut" to fix these errors which causing black screen. Thanks
Booting problems with your laptop occur when the computer gets infected by a virus or when there are underlying hardware problems.You can use several troubleshooting techniques before taking the laptop to a service center for repair.
1. Turn on the laptop without pressing the power button too long, to prevent it from turning on and then turning off. Also make sure that the laptop has enough battery power to boot up.
2. Unplug any external drives connected to the computer. These include flash drives, external hard drives or any CD or DVD in the optical drive. Listen closely as you boot the computer. If the laptop is emitting ticking sounds and refuses to boot up at all, the hard drive or another internal component may be damaged. Consider bringing your laptop to a service center.
3. Turn on your computer and boot to "Safe Mode" or "Last known good configuration" if the computer powers on but displays an error before it boots the operating system. If this is the case, the laptop may be infected with a virus.
4. Use the "System Restore" feature in Windows to restore the operating system to an earlier time. Note, however, that this will not work for those whose computers have the "System Restore" feature disabled. Click "Start," "All Programs," "Accessories," "System Tools," and then "System Restore." When the dialog box appears, click on the box for "Restore my computer to an earlier time," and then "Next." Select the restore point that you want and follow further instructions.
5. Resolve a "blue screen" problem. This error screen appears before booting, and is caused by several factors such as virus infection or hardware failure. Read the error message to determine what factor caused the problem. The error message should include troubleshooting tips.
6. Consider repairing the operating system if the computer does not boot at all. This procedure will repair the operating system without erasing your data and settings. Access the Resource list for instructions on how to repair Windows.
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That's a big ask - but if you reply giving the following information I will try to help.
Manufacturer and model of your PC
Is it a built-in webcam on a laptop, or a separate device?
If a separate device what is it - make and model number?
What operating system do you have - Windows XP, Vista etc?
Reply here with a comment and I will try to help you.