I have 2 mustek dv 4000. 1 is my friends its old and wont power up. when I plug it to the computer the light powers up on the side but I get no response that its connected on my computer. I bought a new one and I have the same problem like the old one. It wont power up and stuff but if you recharge the batter you can feel it when its warm after a wile but again it doesnt turn on. I tryed to talk to mustek and they couldnt help me ..Got any Ideas
I had this problem with something similiar it could be that computer programme not compatible with usb. If it wont work from the usb at back of computer and you have pentium 111 that could be the problem but it might work with an older computer with pentium 11.regards.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
United Kingdom : Hotline: 0870-0132017 E-mail: [email protected]
Monday till Friday, between 9:00 AM and 17:30 PM
but to be honest best thing to do is look by the charging point will have the voltage and ampage inputs to charge get a charger that matches those inputs if i remeber correctly (i used to work in the service center for mustek) the old fatter nokia chargers work in this to charge it
Does the computer acknowledge when you plug it in? Are there any status lights indicating AC power? If not then the electrical contacts in the laptop power plug may have broken. If you are not under warranty, you could take a peak inside the case where the connector is and possibly fix it with a soldering iron. In the meantime I'd backup any important data.
I have about 2 dozen of these that my students use at my school and the power supplies are kept in a locked room only to be used by me. The reason? They get easily damaged.
The little metal part that plugs into the back of camera is often the culprit. If the power supply/charger is pugged in and the metal tip at the other end touches anything metallic (keys, metal tripod, etc.), it will short out and render the unit useless.
If the amber light doesn't go on on the charger, and you are sure you it properly connected to a power source, then my guess is that it's a damaged power supply.
You can purchase a new one online at Panasonic
Go to this link and click on the Parts locator link near the bottom of the page.
Be sure the batteries are not the rechargeable types. I had this problem when I first got my camera about 4 years ago. Also, try adjusting the quality settings for the functions. For example, set the photo function at normal rather than fine.
Use a DV cable to connect the camcorder to the computer.
Determine whether your computer has a 4-pin or a 6-pin DV terminal. Use an appropriate, commercially available DV cable for your computer's DV terminal.
When making this connection, the use of the compact power adapter is recommended.
How to connect
1. Turn the camcorder's POWER switch to .
2. Move the TAPE/CARD switch to .
3. Connect the computer's DV terminal and the camcorder's DV terminal with the DV cable as shown in the image below.
The location of DV terminals differs between computers. For more information, please refer to the documentation that came with your computer.
1. Operation may not work correctly depending on the software and the specifications/settings of your computer.
2. If the computer freezes while the camcorder is connected, disconnect and reconnect the DV cable. If the problem persists, do as follows.
(1) Disconnect the DV cable, and then turn off the camcorder and the computer.
(2) Turn the camcorder and the computer back on and reconnect them with the DV cable.
3. The image files saved on the hard disk drive of your computer are original data files. If you wish to edit these image files on your computer, make copies of them first, and use the copied file, retaining the original.