We have a datamax E class label printer connected to COM port 2 on a normal pc - running NT. No printer drivers needed - but when sending the label to printer it says label printer not responding. Cables are connected.
What else can I look for to solve this issue - or how do i test if the printer is working. All lights on printer is on
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This older printer is not Plug n Play. Install driver by starting in Control Panel, Printers, Add Printer, then browse to downloaded driver location (usually C:\Seagull) and proceed through all steps. Free Windows Printer drivers for Datamax can be downloaded here: Custom Design Label Systems from Able Label Systems
Look for the link toward the bottom labeled "Free Thermal Printer Drivers."
What type of problem do you have? Will the printer not feed? There has been some troubles on early model of the Datamax I class printers that are detailed in a service bullitin on the driver/power supply. If the printer feeds intermittently, or runs back wards(hunts) it is probably a board failure. I usually replace the board and the motor on exchange with DAtamax if under warranty.
If you are changing length(feed length) you may have to recalibrate the printer . Also ensure that your print format is the correct length for the stock. You can look at the setup of the printer using the datamax-oneil printer configutation program, or if it is using IP connection, you can go directly to the internal web page for set up. make the cal length 3 times the label length, or leave at the default value.
its probably a issue of usb 1.0 and 2.0 ..change the usb port and see if the pc its making a sound when you plug it in ..ifthe computer makes a sound like a bel or a ping all you need its a driver for the printer to comunicate with the pc ..and this can be found on the net ..if the printer is Datamax dmx I-4206 this is the driver needed http://www.mediafire.com/file/mhyjme2ymmz/Datamax.rar
×