Cannot Print Blue; Prints magenta instead

My black, magenta, and yellow are fine. All that should be blue comes out light magenta. I have done numerous cleanings and nozzle checks to no avail. Went so far as to buy a new C86. Same thing happened. I am using sublimation inks. Could it be the color chip on the end of the cartridge? I cleaned it gently with alcohol. Still no solution. I use this printer for my small business and have found it to be a constant headache. So much so that I am thinking of dropping this business -- can't promise customers and then not deliver!! Thanks in advance if anyone has a solution!

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Inky Fingers

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What does a nozzle check pattern show. Which colours are present and how many lines are missing from the poor ones? What cartridge numbers are you using? Genuine or refilled? How old is the machine?

Posted on Jun 11, 2007

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