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Ed Thadeu Posted on Nov 26, 2012
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Cd/rom drive does not appear have been using it right along

1 Answer

joecoolvette

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  • Toshiba Master 5,660 Answers
  • Posted on Nov 26, 2012
joecoolvette
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Don't know what Operating System you are using, but go to Device Manager.

[Win XP: Start > Right-click on My Computer > Properties > Hardware tab > Device Manager

Win Vista/ Win 7:
Windows logo button > Right -click on Computer > Properties > Hardware tab > Device Manager ]

In Device Manager click on the + sign next to DVD/CD-ROM drives.
Right-click on the Name of the optical drive. (CD/DVD drive)
Left-click on -> Uninstall.

A Microsoft 'Squawk Box' will come up, "Warning you are about to uninstall this device"
It is OK. Click on OK.

Close all windows, go back to your desktop screen.
Restart your computer.

[WinXP: Start > Turn Off Computer > Restart
Win Vista/Win 7: Windows logo button > Restart ]

When Windows FULLY loads you will see a pop-up out of the system tray, "Found new hardware device", and perhaps another one, "Found XXXX CD/DVD-ROM drive"

(XXXX being the manufacturer name)

Ya gotta love Windoze. Looses the address to drivers.

[Driver: Small piece of software that allows the Operating System to communicate with a device.

Optical drive is the device, do not know what Windows O/S you are using ]

If that doesn't do it suggest start looking for a replacement optical drive. An optical drive is a mechanical device. As such it has a 'Life Cycle'. Yours may be at the end of it's.

[ALL power removed. AC adapter (Charger), and Battery.
Turn laptop over. There is usually one screw on the bottom to remove, then the optical drive can be slid out. Need exact info post the laptop manufacturer, and model number. Model number is on the Bottom of the laptop. Product Number (P/N) for HP, and Compaq; in white Service Tag on bottom ]


Regards,
joecoolvette

1 Related Answer

Anonymous

  • 1 Answer
  • Posted on Aug 15, 2008

SOURCE: CD rom can't read CD XP

TAKE THE CD-ROM DRIVE OUT AND REBOOT THE SYSTEM. WHEN THE SYSTEM ARRIVES AT THE GUI SCREEN, GO TO SETTINGS FROM THE START MENU, MAKE SURE THAT IT HAS BEEN REMOVED FROM THE SYSTEM DEVICE MANAGER OR AT LEASE DISABLED. REBOOT SYSTEM AGAIN. CHECK MY COMPUTER ICON TO SEE IF IT IS MISSING. IF IT IS GOOD. NEXT PHYSICALLY REINSTALL THE DEVICE AS THOUGH IT IS A NEW DEVICE. REBOOT THE SYSTEM LET THE OPERATING SYSTEM DETECT THE DEVICE AND INSTALL THE SOFTWARE FOR IT. GO BACK TO MY COMPUTER AND SEE IF IT IS BACK IN THE CONFIGURATION. IF IT IS GOOD. OPEN CD ROM DRIVE PLACE THE DISK YOU ARE TRYING TO READ AND SEE IF IT DOES. IF IT DOES GOOD IF IT DOESN'T THEN YOU CD ROM IS BAD AND YOU NEED TO REPLACE IT.

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This is normally caused by missing or corrupt drivers for your CD drive. Again if the CD drive is not properly connected to the motherboard of your laptop, this can also happen

1. Try to restart the laptop and observe the results. Make sure there is no CD in the CD drive.
2. If you still have the same result, go to "my computer" and check whether the CD ROM
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My cd rom drive is missing from my computer

HI SIR,
Its easy to solve this..

how to solve:
  • Make sure your CD ROM drive is properly connected to your computer.
  • Double click on your My Computer icon and click on "View system information" under the System Tasks area at the top left hand corner of the window.
  • Next, choose the Hardware tab and click on the Device Manager button.
  • look through the list for the DVD/CD ROM drives and click on the little plus sign ( + ) to expand it.
If one does, it means that your CD ROM device is connected and that it does have power. If nothing comes up, you may have some internal connection problems with the power and the ribbon cables. To check on this, shut down your computer, remove the two cables that go along with the connectors on the back of the drive and reset them firmly back in. Also, check on the ribbon cable and ensure that it is plugged tightly into the motherboard.

When you have done all of that, restart your computer and try the above directions again (in the device manager). If you still don't have anything listed, your CD ROM drive may be defective. Now, if you have tried all of this and nothing has worked yet, as I said before, it could be a software problem. So, let's go ahead and explore that.

In the device manager listing, right click on the item that appears in the list and choose Properties. Look in the Device Status area and see if there an error (could be error code 19, 31, 32, 39 or 41). If this is the case, you won't be able to use the original software for your CD ROM drive, but you could do a search online for your drive's vendor and see if you can download the latest driver software for your particular CD ROM drive. This along with a restart of your computer can solve the problem.

Another thing that may help is the system restore feature that Windows XP offers. Read about system restore here before you go any further. A system restore can place your computer back to a time when it was working properly. If you can remember the last time you know your CD ROM drive was working right, do a restore for that date. This may solve your "missing drive" issue. With any luck, it will.

thank you
vino
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Cd rom

what computer are you replacing this on?
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