Printer used to work fine. Cartridges in place with ink. Deep cleaning several times. Reinstalled driver from Canon site. Test print shows blue where red and yellow should be. Blue cartridge being drained quickly. Red and yellow remain full to the brim.
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Assuming genuine ink cartThis worked for me on a HP printer
1.Try print black text ,and run many copies black only. I ran 25x12 times still no black. Run head clean after about each 50 sheets. Persevered and finally BLACK ink OK
Good Luck Inkypete
Are the ink cartridges refilled or compatible? They may be defective. Are they installed correctly (not in the wrong slots)? ** Note that even if they are replaced it will take SEVERAL pages before the quality returns
Remove print head.
Go to sink or tub (stianless steel, not pastic type), pick up roll of paper towel on the way.
Fold several layers of paper towel and place on flat surface.
Run HOT water till HOT.
Turn hot water to dribble.
Run hot water through print head, careful not to wet contacts.
When water is clear coming through print head, place print head on paper towel.
Repeat process until no colour on paper towel.
DAB print head (DO NOT WIPE) inside and out to dry.
You may wish to let print head air dry overnight but I replace it after drying.
Replace print head in printer and replace cartridges.
Start printing again
I do this on all my Canon printrs every 6 months
first of all the most important auestion is have you used compatible ink cartridges or genuine ones, because the print head clogs up with compatible ones, i really doubt that the cartridge you installed is damaged because i haven't come across this and i am a canon technician, i know this model well