Canon Pixma MP500 All-In-One InkJet Printer Logo

Question about Canon Pixma MP500 All-In-One InkJet Printer

3 Answers

CANON Pixma MP510

Have a problem with my scanner! Hi there, I have an all-in-one Canon Pixma MP510. Installed the software fine, printer works all right, but can´t get the thing to scan. Tried to reinstall, but the same problem occured. It keeps reporting an error: "Cannot communicate with scanner. Cable may be disconnected (which it isn´t) or scanner may be turned off (sure isn´t). Check status. Code: 2,155,0. Any usefull advise will be much appreciated. Cheers!! Klara

Posted by Klara Siostrzonkova on

  • 1 more comment 
  • Klara Siostrzonkova Jun 10, 2007

    Hi, thanx for your comment. The problem was in the cable, exchanged it for a different one and everything works!!

  • bachie Jan 01, 2008

    Hello, I have a Cannon MP510 which worked fine when I forst installed it, printed, scanned and copied. I moved my pc to another room and since then It prints, it copies but It cannot scan. It says "cannot communicate with scanner and then " There is a TWAIN error. Maybe the device is not connected. I have reistalled the cd that came with Cannon, I have tried through control panel and all programs I have installed for scanning but nothing works. What is going on? thank you

  • anne_elora Feb 25, 2009

    scanner cannot scan photo



3 Answers


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,985 Answers

Check the shipping lock is off- consult the manual. Tell us the operating system you are working with.

Posted on Jun 08, 2007



  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi there, I have an all-in-one Canon Pixma MP510.but i can't installed the software because i lossed my can i installed the software using internet..thank you

Posted on May 03, 2008



Change the USB cable, buy a better one

Posted on Jan 30, 2008

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


I have installed the software for the Canon Pixma MP510 All in One Printer. However I get the message scanning software not installed. (printing is not a problem). How can I solve it?

Please go to this page:
You will need to scroll down just a bit to the box that says "Select OS" and choose which operating system you have.
Then scroll down a bit more and click on "Software" and under software you will find "MP Navigator" closer to the bottom of the list. The download button will be to the right of the software description.
That is the program you will need to download and install to get your scanner working! Hope this helps! Have a great evening!

Windows 7 printer driver for Canon Pima MP510


You can download the required installation drivers and software from manufacturer's site by clicking this link

On the page which opens, select the operating system (Windows 7) of your computer and download the appropriate drivers and software.

Hope this solves your problem. Thanks for using FixYa.

Canon - Pixma MP150 printer/scanner won't scan in color.

may be you not installed the scanner application software if you have driver disk of printer choose the customs installation and select the scanning option menu and re install it the application.

I can't get my canon MP510 printer to scan. Can

If you are pushing scan and then black or color and the scanner is not working then check to see if the scanner loaded whth the rest of the options. Click start, chose printers and faxes, choose scanners and cameras, right click WIA Canon MP510, choose properties, check status. If not active or not there, you will need to reinstall.

Pixma mp510 with Mac


I had the same problem. First you want to install what is called MP Navigator, you can google that and download it easily. Then after 4 hours of searching I found out you need the driver from this link:

It's the scanner driver. Hope that helps!

OS X 10.5 Leopard & Canon PIXMA MP510

hi i am a certified Canon4.gif repair tech for this printer. if you follow the link below this will take you to Canons support site where you can download the software for your printer. hope this helps

Error code MP170

CANON PIXMA MP160 All-In-One InkJet Printer
has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....

Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

4362 Answers

old marine
old marine

Level 3 Expert

2417 Answers

Cindy Wells

Level 3 Expert

6585 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides