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Susan Smith Posted on Jun 04, 2007
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Movie colour I have some movies on my camera that I have downloaded to my computer. The colour on the computer is purple & white. All other still photos taken at the same time are in colour.

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  • Posted on Jun 04, 2007
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Joined: Jan 12, 2007
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Hello, This sounds like a firmware error. The firmware is a basic software-hardware interface that will instruct the camera's hardware components on how to run based on the user's requests. If this is corrupted (remember, it's still a software component) some camera functions woun't work properly because the firmware can't adress the corresponding hardware components. If this had been a hardware problem, it would have been with the ccd sensor but in this situations the pictures would have come out in the same colors and with the same problems. I would suggest you take the camera to a generic "camera service" center, the smaller ones are cheaper, and ask them for a diagnostic, eventually a firmware update. They could fix your camera for a pretty small fee. I'm sorry I can't provide an easy fix for this. Good luck.

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hi Lisa
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If you want to the colour bias, tap DISP while you have the White Balance selection active. Tap it again to remove it, making sure that you have the White balance active.

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What program are you using to download the pics? Is it the same program you are trying to download the videos to? It probably only handles still photos, not movies. You could use a card reader and download the videos to a folder you create on your desktop and then use a program like Windows Media player or something that came with your camera to watch them. Sending videos to others through e-mail is discouraged. They are extremely large files, take forever to upload, forever to download (especially if your friends have a dial-up connection), and some ISP's won't even permit the upload or download because of the size. To share, burn the videos to DVD and pass them out to friends or upload the videos to an online site that your friends can log onto.
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Method one:
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http://camerarepair.blogspot.com/2007/11/sony-konica-minolta-cameras.html
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