SOURCE: remote control users manual needed
I had this problem just now for the Toshiba DC-SB1 remote control model, and I think the problem might be that you're pressing the wrong button. Try pressing the "skip track" button right below where it says close caption on the remote. It's deceiving because, based on where the words 'closed caption' are, it looks as if the stop button is associated with it, but it's not. That's what I was doing wrong, it may be a different problem for you though.
[3] Find the "Recall" or "Setup" button on the Toshiba remote control. After you find it, press and hold down that button until the lights on the remote control turn on and remain lit. [4] Point the Toshiba remote at the device you turned on in Step 2 and press the button on the remote for that device. [5] Begin pressing the "Power" button on the Toshiba remote. Continue doing this until you have turned the device off using the Toshiba remote. Once it shuts off, press "Enter" on the Toshiba remote. The remote will then be programmed. OK.
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