I got a 32'' widescreen ilo tv for christmas and i think there's supposed to be a green light at the bottom right-hand corner and it doesn't show. also the remote never worked for it. not even a universal remote. i figured it might have something to do with the missing green light. when i got the tv, i was living in a house where in some of the rooms the electricity was out of wack so i just assumed it wasn't the tv and didn't press the matter. but i've moved since then and still have the same problem. the tv works...like i can press the power button and press the source button and it will turn on. so i can watch movies and play games on it just fine but i can't use the tv menu, therefore can't watch cable, because the remote doesn't work. any information would be helpful. thank you.
Sounds like a bad mainbord problem
Posted on Mar 10, 2013
I purchased a 32" ilo widescreen back in Oct. of 06. It worked great for about a month before I had similar problems as you're having. Suddenly my remote wouldn't work (except the power button) and none of the buttons on the TV itself would work (except the power button). I was able to watch movies but unable to switch the video over to TV mode. Very frustrating. The Walmart in my area wouldn't take the TV back. The only way I was able to get it fixed was by sending it to ILO's service center. (800) 216-5156. Fortunately less than three months had passed since my purchase plus I still had my receipt. Because of this they were willing to fix the problem free of charge. If more than three months have passed I believe they charge for labor costs but not for parts. Once I sent my TV out ILO had it fixed and back to me within three weeks. Luckily I had another TV around while I waited. I hope this helps.
Posted on Jun 09, 2007
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