I had the same issue, but i fixed it. For whatever reason the contacts that are inside the printer were not making contact with the PCB ( printed Circuti board ) on the underside of the drum... i fixed the issue by cleaning the pcb and re-aligning the contacts inside the printer.
John here, customer advocate at Dell headquarters.
The first question I have to ask, is did you refill the cartridge or actually by new Dell branded cartridges. If the answer is the latter, then try the following:
Locate the drum contacts on the underside of the drum and clean them off with a lint free cloth. If you notice they are damaged, well, that would be the problem. If they are not damaged, there is probably a problem with the electronics of the printer. In that case, you'd want to call us up and get the thing exchanged if it's under warranty, or replaced if it isn't.
Dell Customer Advocate
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Leave the printer on. Open the front and hold down the cancel button until all the lights are flashing in sequence. Close the front while still holding the cancel with the lights flashing and then release the cancel button. This should reset it.
There is no setting on the 1710 printer to clear the error of a non Dell branded toner being inserted. Some higher end Dell printers do have a setting for Non-Dell branded toner. Not all Dell printers have this setting. Resetting the drum count will have no effect on a non dell branded toner error.