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Posted on Apr 04, 2017
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Kyocera Candid 2 phone won't hold charge

My Kyocera Candid 2 phone won't hold a charge. I've brought a new battery and charged it and as soon as I unplug the phone from the charger the battery dies again. Within a few seconds, the first bar on the battery icon disappears and within the next few minutes the other bars began to disapear.
Sometimes it will allow me to make one call but the battery will die during the call.
Please, help me the (Cricket Service Center) can't seem to help me with my problem. They Just want me to keep spending money. Should I just get rid of the phone or sign with a new company?

  • Anonymous May 11, 2010

    i doubt your battery is a problem it might be the phone it self is bad. did you get it wet.

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2 Answers

richie46

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  • Kyocera Master 12,962 Answers
  • Posted on Apr 04, 2017
richie46
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Think that since you have a new battery in there, the charger is simply not working properly and that explains the premature shutdowns

Rhonda Nelson

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  • Contributor 6 Answers
  • Posted on Apr 04, 2017
Rhonda Nelson
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Sounds like you need a new phone, that brand wasn't meant to last long, it more or less is a starter phone made to be upgraded.
Never had any problems with your carrier, but have had several problems with that brand of phone

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5 Related Answers

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Anonymous

  • Posted on Aug 10, 2008

SOURCE: need reset for Kyocera Soho

your battery needs to be replaced

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Anonymous

  • 2110 Answers
  • Posted on Nov 29, 2008

SOURCE: I can't get my Kyocera Marbl phone to accept a charge.

It seems that Your charger have some fault...

Anonymous

  • 44 Answers
  • Posted on Feb 27, 2009

SOURCE: powers off for no reason

i had this problem with a razor.
if the phone has never had any kind of damage - water/impact.
AT&T reccommended that I should turn off phone my phone for atleast 10 minutes a day.

Anonymous

  • 96 Answers
  • Posted on Mar 02, 2009

SOURCE: Kyocera Wildcard charger doesnt work.

You can go to your carriers retail store and use one of their chargers for free. Then you can determine if it is the phone or the charger.

ipodslinger

Steve Brown

  • 688 Answers
  • Posted on May 28, 2009

SOURCE: phone will NOT power up on or off the charger but will tell me "phone is charging" and battery indicator will go up and down

You will need to replace your battery in your phone.
or check you charger and make sure it actually charging.
I would suspect it's the battery

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