Question about Canon SELPHY DS810 InkJet Photo Printer

1 Answer

Error Code My printer shows error code 5100 everytime I turn it on & I have tried the solution as per book -turn it off and leave it for 10 mins & turn back on but that has not worked.

Posted by sue brown on

  • 1 more comment 
  • Anonymous Nov 29, 2007

    your link to fix this problem is not working.

  • Anonymous Dec 08, 2007

    After recently changing the print cartridge, the print head will no longer come to center when the door is opened and error code 5100 appears. Any means of bringing head back to center to examine cartridge placement or other problems?

  • jeedjay Dec 04, 2008

    i try turn off and turn back on.nothing work it still flashing error code 5100

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  • 77 Answers

This is usually an indication of a printhead problem. You can try to reseat the printhead by following the following instructions: http://alpha02.c-wss.com/inc/ApplServlet?RQF=MAIN&RQS=WWUCA103&LA=1181004348845&SV=WWUCA104&TRF=MAIN If the does not repair it (which it usually will not) then replace the printhead. Part #QY6-0056-000 (est. $30 US) That should do it. Please rate this solution after you find out if it fixes it. If it does not, please let me know so I can investigate further. Thank you Ed

Posted on Jun 05, 2007

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Error message 5100

I work with printers a lot and usually if there was an error code 5100, it had something to do with a timing strip. I try to explain it in the video and show how to remove problem and the error code will disappear. No magic! Try this fix:
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Error code 5100 i have turned off machine, unplugged at electrical source. After 30 min replugged in to electrical source, turned on printer. Pressed print button. Machine processes for a few minutes...

Hello and Welcome

Error 5100 means that the cartridge can not be detected by the printer.
Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
  1. Turn off printer
  2. Remove both the cartridges from the printer
  3. Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  4. Return the cartridges
  5. Turn on the printer.
Error will be removed

Further assistance i am here to help

Please don't forget to click on Four thumbs which are given below if it is helpful
THANKS & Keep Using Fixya


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Canon MP600 Printer - How do I fix error code 5100

Hi Whitey621
Error code 5100 Try
Solution 1:
Look inside for a tiny object like a piece of paper, a staple...

Solution 2:
There is a thin plastic strip running across the width in front of and below the drive belt: there are fine black vertical lines on this strip. If the strip gets a piece of crud on it, you get an error during the start-up sequence.
Gently clean this strip with a damp lint-free tissue
Hope It Helps: Pineworks.
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Error code 5100- this keeps coming up when i turn on the printer and will not allow me do anything. Have tried plugging out and back in again, as per manual, but to no avail.

You may need to follow this support documentation from Canon: (please follow along to "Search" for your solution)

In the following page, type the question "error code 5100" and click the <Search> button.

Selphy DS810 Support and Service

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Error 5100

  1. check the user manual if you had one for that error code,
  2. and I suspect the ink level of your printer,
  3. and also check if there is any paper jam exist,
  4. disconnect the power source for 2 mins and turn on again.
  5. try to print again.
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Error code 5100 shows onscreen and there are no comments in guidebook

move ink tank to right and turn of then turn on, found in another canon printer fix it.
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