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Question about Creative Labs ZEN V Plus MP3 Player

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Zen V Plus problems with brightness

I've had my zen v plus for about 6 months now, and a couple of weeks ago it just stopped working. i continued to try and charge it tho, because i was still hopeful. one day it turned on and started charging. but. the brightness of the screen, even tho it is set to 100%, is very very low and i cant read anything unless there is absolutley no outside light. ive tried resetting it but it didnt help. does anyone know what to do?

Posted by Anna Forsyth on

  • Anonymous Feb 24, 2008

    I am having the same brightness problems... downloaded new firmware, but did not help. Are you still having this problem?

  • BassFusion Feb 25, 2008

    A few days after I left my zen in my car overnight in cold weather the screen got very dull and i can only really read the screen at night or in the dark, even though the contrast is at 100%. I would'nt be suprized if it was the cold that messed it up, but im hoping there's a way to fix it. I tried upgrading the firmware and it did nothing.

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Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok

Posted on Dec 13, 2007

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