Question about Emerson PD6810 CD Boombox

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Emerson PD6810 Purchased about 90 days ago. Radio works fine. Used in small office at low volume primarily playing a CD disk. CD quit working! The platter spins but the only sound is a repeating click from the speakers. The window shows two bars. The stop, pause or search buttons have no effect. From what I see in this forum, this appears to be a common problem. Does "Emerson" have any response or solution? Thanks

Posted by G. F. Genaw on

  • jshields388 Jul 28, 2008

    We are having the same problem with our PD6810. The radio works, but the CD player no longer make sound. There are two lines in the window. This is actually the 2nd system we have purchased. The first one quit working with in the first 90 days, it was exchanged at Wal-Mart. This one lasted about 4 months. What can be done? Or is a refund an option? I had to purchase another new system.

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Unfortanatly, this is why Emerson only warranties these for 90 days, but I have heard and recommend that you contact Emerson and tell them you did not think that their product would break down after a mear 90 days and a lot of times, they will send you a new one, if you bug them enough. There should be a contact number in the owners manual. If you do not have the owners manual, go to: http://www.emersonelectronics.ca/emerson/en/home/ There is a contact link there. By the way, the problem you are having is a bad spindle motor or the laser optics are bad. Have you tried to clean the small laser lens off yet with a cotton swap and some good 90% or better alcohol? Good Luck

Posted on Jun 04, 2007

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O.k. mine was doing the same thing the two little lines would show so I got a q-tip with rubbing achohol and cleaned the lens. My batteries were also going dead, even thou the radio would play, once I plugged it up it was good to go.

Posted on Oct 22, 2008

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