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Posted on Jan 09, 2009
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Emerson MW8993RD Microwave under yr old quit working

I have had it 9 months. Bought at target retailed for 149.99 and we went to use it one morning and noticed it was plugged in but not lit up. Like it had no power what so ever. Any ideas whats wrong or how to fix?

  • soldierlover Jan 09, 2009

    I cant find the receipt so I assume they wont fix it. Someone said its prob the fuse. Any ideas how to find it or where i can get a schematic?

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1 Answer

William Miller

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  • Microwave Ovens Master 9,179 Answers
  • Posted on Jan 09, 2009
William Miller
Microwave Ovens Master
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Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

For more help from Emerson visit here or call 1-800-898-9020.

Get help locating an authorized servicer or parts at 1-800-695-0098.


In case you don't have yours, many Emerson microwave owner's manuals are available for free download here.

Even though yours may not be there, there might be one close enough to help you .

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

  • William Miller
    William Miller Jan 10, 2009

    OUCH! That hurts!

    Actually most manufacturers will honor the warranty with the model & serial number, or if simply sign an affidavit stating when you purchased it.

    You'll never know if you don't contact them.

    It
    may be the fuse, which is usually located behind the grille, on
    the
    floor of the oven behind the control panel, between the door switches,
    or on the filter board near where the cord comes into the unit.





    It will be a 15A or 20A ceramic fuse, either gray or white.



    You should be able to
    get one from a home center or local appliance parts store.



    If
    the fuse is good, it may be an open thermostat or thermal cutout (TCO)
    / thermal fuse on or near the magnetron or on top of the cavity / body
    of the oven.



    If it went dead almost
    immediately after pressing the Start pad, that's usually a shorted
    high-voltage capacitor.




    If it went dead several seconds after pressing the Start pad, that's usually a failing
    high-voltage transformer.




    If
    it goes dead or blows the breaker (or GFI) when you plug it in or open
    or close
    the door, then there's a problem with a door switch or door switch
    mount.



    If you need other parts, I would refer you back to the contact links in my solution above.

    We're
    happy to help you with free advice and we'd appreciate your
    thoughtful rating of our answer.



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